- Enjoy creating and following travel blogs and vlogs
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Camping
- Pilates
Jane Robertson
Summary
Enthusiastic Personal Assistant offering 16 year history of supporting academic administration functions. Motivated to improve relationships among faculty, students and administrators. Personable and outgoing with skill in building rapport with diverse cultural and socioeconomic backgrounds.
Overview
16
16
years of professional experience
Work History
PA to the Head of Senior School/Deputy Principal
Ivanhoe Girls' Grammar School
08.2009 - 01.2022
- Supported implementation of educational programs to enhance student engagement.
- Assisted in coordinating school events, fostering community involvement and collaboration.
- Contributed to development of school policies, promoting a safe and inclusive environment.
- Participated in training sessions, acquiring knowledge on educational best practices and compliance.
- Collaborated with staff to address student needs, ensuring effective support systems were in place.
- Facilitated communication between administration and teaching staff to streamline operational processes.
- Promoted a safe and inclusive learning environment by addressing student needs, both academically and emotionally.
- Developed a positive school culture through effective communication and collaboration among staff, students, and parents.
- Served as a positive role model and leader within the school community, fostering an environment of respect, trust, and support among all stakeholders.
- Managed budgets effectively while prioritizing resources for maximum impact on student outcomes.
- Spearheaded professional development programs to foster teacher growth, resulting in improved student performance and engagement.
- Mentored newly hired educators and provided encouragement and feedback.
- Oversaw schedule management and protocols for orientation, registration, and related activities.
Front Desk Receptionist
Ivanhoe Girls' Grammar School
01.2006 - 08.2009
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Developed and maintained efficient filing systems for student records and administrative documents.
- Facilitated communication between staff, parents, and students to enhance school community engagement.
- Trained and mentored new reception staff, improving team performance and service quality.
- Implemented effective customer service strategies to address inquiries and resolve issues promptly.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
- Enhanced operational efficiency through process improvements in daily front desk procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Walford Anglican Girls School
Adelaide, SA12-1982
Skills
- Instructional leadership
- Parent-teacher relations
- Student engagement
- Collaborative learning
- Staff management
- Staff development
- Administrative management
- Emergency preparedness
- School event coordination
Interests
Timeline
PA to the Head of Senior School/Deputy Principal
Ivanhoe Girls' Grammar School
08.2009 - 01.2022
Front Desk Receptionist
Ivanhoe Girls' Grammar School
01.2006 - 08.2009
High School Diploma -
Walford Anglican Girls School
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