Jane Wall
The Entrance North Peninsula Natural Area
Summary
Dynamic medical professional with experience at The Lake Munmorah Medical Centre, excelling in appointment scheduling and patient confidentiality. Proven ability to enhance patient flow and support clinical staff through effective communication and teamwork. Skilled in electronic health records and vital signs collection, ensuring high-quality patient care and operational efficiency.
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Medical Receptionist
The Lake Munmorah Medical Centre
Lake Munmorah
11.2021 - Current
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Answered phones promptly and directed calls appropriately.
- Ordered office supplies as needed to maintain inventory levels.
Dispensary Technician
Timothy Holt
Terrigal
07.2006 - 12.2017
- Followed safety protocols when handling hazardous materials such as controlled substances.
- Processed payments from customers for their purchases at the dispensary counter.
- Assisted physicians in preparing medications for prescription orders.
- Organized and stocked shelves with pharmaceuticals to ensure efficient workflow.
- Communicated with pharmacy staff on a daily basis to coordinate the filling of prescriptions in a timely manner.
- Filed paperwork related to patient prescriptions and other forms of documentation.
Education
Pharmacology
Ultimo College
03.1995 - 07.1996
St Peter’s Catholic College
Tuggerah, NSWSkills
- Appointment scheduling
- Electronic health records
- Patient confidentiality
- Vital signs collection
- Medical terminology
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Professionalism
Timeline
Medical Receptionist
The Lake Munmorah Medical Centre
11.2021 - Current
Dispensary Technician
Timothy Holt
07.2006 - 12.2017
Pharmacology
Ultimo College
03.1995 - 07.1996
St Peter’s Catholic College