Retail Assistant
Balanced and organized the register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
Used POS system to process sales, returns, online orders and gift card activations.
Approached browsing customers to initiate conversations to determine buying preferences.
Coordinated restocking of sales on floor with current merchandise and accoutre signage for current promotions.
Stocked merchandise, clearly labelling items and arranging according to size or colour.
Assisted customers with prompt and polite support in person and via telephone.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped customers complete purchases, locate items and join reward programs.
Actively engaged with customers to provide general assistance and information on store merchandise.
Organised store merchandise racks and displays to promote and maintain visually appealing environments.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
