Janelle Duong

• Drafting employment contracts, letters as well as other HR correspondence
• Coordinating onboarding processes and offboarding processes
• Managing the graduate and internship recruitment process including screening applications, organising and conducting interviews as well as facilitating hiring decisions
• Coordinating learning and development activities including graduate training programs
• Maintaining and updating HR records for employee changes and activity
• Supporting key HR projects throughout the year, including the firms feedback, remuneration and recognition processes

Provided administrative support for the Human Resources Department :
• Conducted police checks and verification of Working with Children Checks prior to volunteer commencement
• Creating and maintaining volunteer records in the volunteer database system

• Provided proficient and friendly customer service through recommendations of appropriate products to customers to meet needs
• Drove sales to achieve store budgets and KPIs
• Conducted end of day banking and cash reconciliation
• Performed shift supervisory duties in the absence of management