Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Janelle Hall

Tingalpa

Summary

Dynamic Child & Family Practitioner at The Benevolent Society, skilled in client advocacy and case assessment. Successfully implemented evidence-based interventions, enhancing client outcomes and access to resources. Known for effective communication and active listening, fostering trust and collaboration within multidisciplinary teams to drive positive change in clients' lives.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Diligent [Desired Position] with rich background in supporting diverse communities through social services. Proven track record of delivering impactful programs and interventions tailored to individual needs. Demonstrated effective crisis management and strong advocacy skills.

Knowledgeable [Desired Position] with background in managing household responsibilities and fostering safe, nurturing environment. Efficiently coordinated daily operations and conflict resolution to maintain harmony within household. Demonstrated strong organizational and interpersonal skills in creating positive living atmosphere.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Child & Family Practitioner

The Benevolent Society
12.2021 - Current
  • Conducted comprehensive health assessments to develop individualized patient care plans.
  • Collaborated with multidisciplinary teams to ensure integrated healthcare delivery.
  • Managed chronic disease conditions through patient education and lifestyle modification strategies.
  • Implemented evidence-based practices to improve patient outcomes and healthcare quality.
  • Facilitated client assessments to identify needs and develop tailored support plans.
  • Coordinated interdisciplinary team meetings to enhance service delivery and collaboration.
  • Implemented evidence-based interventions to improve client outcomes and promote well-being.
  • Advocated for clients' rights, ensuring access to necessary resources and services.
  • Provided crisis intervention and support in high-stress situations, ensuring client safety.
  • Trained new staff on best practices for client engagement and case management processes.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Supported clients and families with empathy and compassion during difficult times.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Conducted home visits to assess clients' home environment and provide support.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
  • Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
  • Improved client access to community resources with thorough needs assessments and effective referral processes.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.

Mum

Home
04.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Transportation Coordinator

Toll Transport & Aurizon/Linfox
01.2012 - 01.2021
  • Coordinated transportation logistics to ensure timely delivery of goods across multiple regions.
  • Collaborated with vendors and carriers to maintain strong relationships and negotiate service terms.
  • Resolved issues related to deliveries, providing solutions that enhanced customer satisfaction and operational flow.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
  • Met safety and regulatory standards for full operational compliance.
  • Determined most effective mode and routing of materials to customer locations and company facilities.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Education

Bachelor of Science - Criminology And Criminal Justice

Griffith University
Mount Gravatt, QLD
02-2022

No Degree - Hospitality

South Bank TAFE
West End, QLD
01-2002

Skills

  • Client advocacy
  • Ethical practice
  • Case assessment
  • Client needs assessments
  • Written and verbal communication
  • Interviewing skills
  • Client meetings
  • Teamwork and collaboration
  • Multitasking
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Interests

  • I like working with my hands and fixing things
  • Martial Arts
  • Crafting and DIY Projects
  • Reading
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • Personal Development and Self-Improvement

Certification

  • Domestic & Family Violence certified - Safe and Together Program
  • Trauma Informed - Trauma Informed Training for Coaches - The Centre for Healing
  • Lived experience as a person with ADHD
  • Lived experience supporting and raising a neurodivergent child
  • National Police Check
  • Working with children Blue card
  • NDIS Screening card
  • QLD drivers license 'C' Class

Timeline

Child & Family Practitioner

The Benevolent Society
12.2021 - Current

Mum

Home
04.2019 - Current

Transportation Coordinator

Toll Transport & Aurizon/Linfox
01.2012 - 01.2021

Bachelor of Science - Criminology And Criminal Justice

Griffith University

No Degree - Hospitality

South Bank TAFE

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Janelle Hall