Janelle Le
QUALITY ASSURANCE OFFICER
Noble Park,VIC
Summary
Motivated and detail-oriented professional with extensive experience in the food and beverage industry and meat processing. I aim to leverage my leadership, communication, and problem-solving skills to enhance operational efficiency while fostering a culture of teamwork and creativity in a dynamic environment.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
2
2
Certificates
1
1
Language
Work History
Server
Meet Fresh Co., Ltd
01.2017 - 01.2018
- Delivered fast service in a Taiwanese dessert shop, enhancing customer satisfaction
- Collaborated with team members to create a positive dining experience, demonstrating strong interpersonal skills
Server
Wrap & Roll Restaurant
01.2017 - 01.2018
- Contributed to providing quality customer service in a fast-paced Vietnamese restaurant
- Implemented effective upselling and sales techniques
- Collaborated with team member customer needs and streamline operations, reinforcing a strong work ethic
Leader of Packing Team
Thomas Foods International
01.2018 - 01.2024
- Managed a fast-paced packing team, ensuring efficient workflow and smooth operations under pressure, utilizing effective time management and organizational skills
- Minimized the number of team members assigned to tasks, as well as enhancing overall effectiveness
- Ensured adherence to quality standards prior to packing
Quality Assurance Officer
Thomas Foods International
01.2024 - 12.2024
- Monitoring cleanliness, temperature control, and packaging integrity
- Ability to identify issues and implement corrective actions effectively
- Consistently meeting health and safety audit requirements
- Trained staff on handling frozen products and maintaining quality standards in the Freezer Department
Education
High School Diploma -
Asian International School
01.2005 - 01.2017
Skills
Leadership and team management
Certification
Participate in Safe Food Handling Practices, SITXFSA002, 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Professional Working
Timeline
Quality Assurance Officer
Thomas Foods International
01.2024 - 12.2024
Leader of Packing Team
Thomas Foods International
01.2018 - 01.2024
Server
Meet Fresh Co., Ltd
01.2017 - 01.2018
Server
Wrap & Roll Restaurant
01.2017 - 01.2018
High School Diploma -
Asian International School
01.2005 - 01.2017
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