Janelle Little
Toowoomba,QLD
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Support Worker/ Cook
Fairhaven Support Services
09.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Maintained food safety and sanitation standards.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Personal Care Assistant
Churches Of Christ
09.2016 - 09.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Sales Assistant
Flour and Bean
04.2013 - 05.2016
- Boosted bakery sales by providing exceptional customer service and suggestive selling of products.
- Built lasting relationships with repeat customers through consistent friendly interactions over time.
- Created positive customer experiences by greeting each individual warmly upon entering the store.
- Reduced food waste by closely monitoring product shelf life and implementing proper rotation procedures for optimal freshness.
- Maintained tidy and organized work area to comply with cleanliness standards.
Bakery Sales Assistant
Windwill/ Darby's Fresh Bake
09.2007 - 03.2013
- Maintained a clean, inviting, and well-stocked bakery display for improved visual appeal and product accessibility.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
Canteen Convener
Toowoomba State High School
03.2003 - 09.2007
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Oakey State High School
Oakey, QLD11.1978
Skills
Daily living assistance
Confidentiality and Privacy
Cleaning and sanitizing
Meal Preparation
Documentation abilities
Professional boundaries
Multitasking
Problem-Solving
Time Management
Active Listening
Certification
- CHC43015 Certificate IV in aging support
- CHC33015 Certificate III in individual support
- HLTAID003 Provide First Aid
- CHCCS305C Assist Clients with medication
- Certificate II Food, Health and Safety
- HLTSS00061 Food safety supervision skill set
Timeline
Support Worker/ Cook
Fairhaven Support Services
09.2022 - Current
Personal Care Assistant
Churches Of Christ
09.2016 - 09.2022
Sales Assistant
Flour and Bean
04.2013 - 05.2016
Bakery Sales Assistant
Windwill/ Darby's Fresh Bake
09.2007 - 03.2013
Canteen Convener
Toowoomba State High School
03.2003 - 09.2007
High School Diploma -
Oakey State High School
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