Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Janelle Phillips

Mitcham,Victoria

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with focus on optimising processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bakery Wrapper

Costco
10.2023 - Current
  • Wrapped bakery products efficiently for display and sale, maintaining product freshness and presentation.
  • Operated packaging machinery to ensure consistent quality in wrapped items.
  • Collaborated with team members to streamline wrapping processes, enhancing workflow efficiency.
  • Monitored inventory levels of bakery items, reporting discrepancies to management promptly.
  • Trained new employees on proper wrapping techniques and safety protocols.
  • Implemented best practices for sanitation and cleanliness within the wrapping area.
  • Assisted in organising bakery displays, ensuring compliance with company merchandising standards.
  • Increased sales through attractive product displays that showcased the variety of baked goods available.
  • Consistently met deadlines for large orders or special events by effectively prioritising tasks and adjusting workload as needed.
  • Demonstrated adaptability by quickly learning new recipes or techniques as needed to meet customer demands or changing trends.
  • Contributed to store cleanliness by maintaining a well-organised work area and promptly addressing spills or messes.
  • Safeguarded food safety standards through proper handwashing, sanitisation procedures, and adherence to company policies on cross-contamination prevention.
  • Assisted customers with product selection, answering questions about ingredients, dietary restrictions, and flavor profiles.

Cashier

Costco
11.2019 - Current
  • Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained cleanliness and organisation of checkout area, promoting a welcoming shopping environment.
  • Collaborated with team members to optimise workflow and enhance service delivery during peak hours.
  • Trained new cashiers on checkout procedures and company policies to ensure compliance and efficiency.
  • Implemented time-saving practices at the register, reducing wait times for customers during busy periods.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Sales Associate

CDS Global
02.2017 - 11.2019
  • Trained and mentored new sales associates, enhancing team performance and customer service skills.
  • Developed product knowledge through ongoing training, resulting in improved customer engagement and satisfaction.
  • Utilised POS systems for accurate transaction processing and inventory management, ensuring operational efficiency.
  • Analysed sales trends to inform merchandising strategies, optimising product placement and promotions.
  • Implemented visual merchandising standards, improving overall store presentation and driving foot traffic.
  • Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Resolved customer inquiries effectively, maintaining high levels of satisfaction and loyalty within the client base.

Skills

  • Packaging techniques
  • Workplace safety
  • Reliability and punctuality
  • Food handling safety
  • Customer service
  • Punctual and reliable
  • Verbal and written communication

Certification

full drivers licence

working with children

white card

RSA

Timeline

Bakery Wrapper

Costco
10.2023 - Current

Cashier

Costco
11.2019 - Current

Sales Associate

CDS Global
02.2017 - 11.2019
Janelle Phillips