JANELLE SELLICK

• Dedicated and mature professional with a diverse background in Office Management, Administration, Customer Service, Complaints Resolution, Case Management, Local Area Coordination, Support Worker, and OOHC.
• Known for a strong reputation in investigation and problem-solving. Possessing exceptional organisational skills, outstanding time management and a keen focus on quality service delivery.
• Proven ability to multitask efficiently in fast-paced environment.
• Compassionate Case Manager experienced in the Aged and NDIS Care environments.
• Caring for children with special needs (17 years' experience) Advocacy for a child with NDIS for the rights of a child with a disability.
• Organised and dependable employee successful at managing multiple priorities with a positive attitude.
• Willingness to take on added responsibilities to meet team goals. Reliable Case Manager enthusiastically pursuing opportunity to add immediate value to growing team. .

• ACCOMPLISHMENTS:
• NSW State Finalist - Carer of the Year – NSW National Carer Awards 2014 Australia
• Barnardo's Mother of the Week – 2015 (finalist)
• Twenty-one years' experience in disabilities / aged care - support, advocacy for young people and adults.
• EXPERIENCE:
• Office Administration, Customer Service and Local Area Coordinator, Case Management
• Offering in-depth experience in Coordination, support for participants, carers and stakeholders.
• Case Manger – Aged Care Exceptional time management and multitasking abilities.
• Well-organised, diligent, and professionally focused for positive outcomes.

• Certifications:
· WWCC - 0216866V expiry 24.12.2028
· Senior First Aid (Dec 2023) - CPR - 5.6.2023
· Advanced Certificate – MYOB Payroll, BAS, Essentials – 2018
· NDIS Worker Screening Check – 2021
· Quality, Safety and You' - NDIS Worker Orientation Module - 2019
· Report Writing for NDIS Plan Reviews
· NDISWC number: 55700345