Janet Hong

• Mentoring underwriters and checking over authority work
• Managing escalations, complaints and reviews of the team’s underwriting decisions
• Work closely with governance team and provide the appropriate feedback on education gaps
• Underwrite cases within my authority and maintaining relationships with reinsurers and CMOs for case referrals
• Plan workflow for the underwriting team and co-managing team leave
• I have recently taken on group retrospective underwriting reviews from the underwriting solutions team.
• Assist retail underwriting team when required.
• Currently training a new trainee underwriter.

• Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
• Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
• Negotiated policy terms and coverages to bring coverage terms into alignment with company directives on contracts and policies.
• Guided, mentored and coached underwriters in client companies.
• Managed quality control of underwriting for our clients through audits and provided written analysis and trend reporting to management.
• Reviewed guidelines in collaboration with our clients technical teams.

Various roles in underwriting spanning from underwriter to senior and principal underwriter for the companies listed.