Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

JANET KUPFER

Aubin Grove,WA

Summary

PERSONAL SUMMARY I am an intrinsically motivated, personable and growth seeking professional with a varied background within the Retail and Merchandising Industry. Naturally inclined to excel in client facing roles, building strong customer relationships, driving continuing patronage and increasing customer engagement to bring greater profits to the organization. Through an array of employment, personal, and educational experiences, I have gained an ability to drive key outcomes through an application of expertise and understanding, alongside an ability to collaborate and build rapport with an array of internal and external stakeholders. I am seeking an opportunity to provide excellence and expertise in a role that will allow me to challenge myself, whilst furthering my career, experiences, and abilities in a professional setting. Professional Development Traffic Management Employment Related Skills and Strengths Proficient within a dynamic, fast paced working environment Open to change, adaptable in new and varying circumstances Highly skilled with a high emotional intelligence, enabling quick and effective relationship management and relationship building Strong abilities to work autonomously, with a desire to stay busy and keep achieving targets High-proficiency with various industry related technology and software Confident decision-making abilities with a knack for understanding the needs of the business or organisation at any given time Ability to remain calm and productive under pressure, creating confidence in the team and staff Takes initiative in order to begin or complete a task without needing prompting Provides regular and skillful communication to achieve an outcome Flexible and open nature, ensuring all tasks required are completed in a mutually beneficial manner Effective communicator, which includes listening and talking Loyal and understanding individual with a desire to provide my employer with as much value as possible

Overview

14
14
years of professional experience

Work History

Merchandiser

Crew Services Group
01.2017 - Current
  • Successfully performing various tasks such as providing high quality merchandising to approximately 150 locations, contributing to launch of new products via innovative displays and consumer data, implementing strategic initiatives in delivering orderliness in bay planning and storage, whilst maximizing client’s brand presence in a retail environment Highly efficient in producing store sales by providing point-of-purchase and shelf management services, determining call schedule by reviewing priorities with supervisor and discussing special instructions, product promotions, visual merchandising and price changes Showcasing experience and expertise in maintaining customer relationships by visiting store managers, department managers and employees, answering questions, responding to special requests, and describes product features, whilst managing store shelves, removing damaged products, providing optimum display of products Maintaining inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products Exhibiting efficiency in completing call report, observing display and pricing of competitors’ products, assisting field sales representatives with special promotion period, providing information by reporting growth, expansion, or closing of retail locations in assigned territory Consistently enhancing merchandising and organising reputation by accepting ownership of accomplishing new and different requests and exploring opportunities to add value to job accomplishments whilst working closely with buyers and other merchandisers to plan product ranges Accomplishing various tasks such as managing budget, predicting sales and profits, negotiating quantities and delivery timescales, supervising and training junior staff, managing levels and distribution of stock, handling supply and production problems as they arise, setting stock promotions and price reductions as appropriate and making financial presentations to senior managers
  • Inspected merchandise for quality and arranged proper display location on floor
  • Completed efficient store resets to prepare store for special promotions and seasonal updates
  • Established strong vendor relationships to maintain and support business
  • Conducted regular store audits to verify compliance with company policies

Trainee Dump Truck Operator

Programmed Skilled Workforce
02.2023 - 07.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Utility/Housekeeper

Compass Group
01.2021 - 01.2023
  • Effectively strategizing and delegating duties to the staff and regularly inspecting work to ensure standards are met, whilst working effectively on a
  • FIFO environment Consistently and efficiently obtain list of rooms for cleaning and prospective check-outs to prepare work assignments and delegation to staff Undertaking key responsibility for conducting orientations and training to new and tenured staff, ensuring to educate them regarding standards and expectations, as well as the maintenance of relevant equipment needed to fulfill the duties Consistent completion and signing of documents regarding work assignments, personnel actions, personnel time cards, and feedback form from customers and other departments Ensuring to perform cleaning duties in cases of staff shortage to project a fast turnaround time for room availability Confident and competent in monitoring customer warehouse inventory levels, submitting comprehensive inventory reports each week, collaborating with customers in creating attractive sales floor displays, whilst liaising with customers and company in addressing customer issues and solving customer problems
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Changed bed linens and collected soiled linens for cleaning
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs

Merchandiser

APS Group
01.2015 - 01.2018
  • Utilising industry expertise in creating merchandising spaces with over 1000 product ranges, complying with seasonal directives to inspire customers to engage with the products, applying skills in merchandising, planograms, layout implementation, point of sale installations and project management Constantly collaborating with Project Managers, Refit Coordinators, Construction Managers and Store Merchandise teams resulting to achieving an excellent safety rating by working productively with minimal supervision and complying with safe manual handling procedures Delivering solutions and strategies in analysing sales and figures, market trends and customer behaviour to determine product needs, stocking sales floor shelves and creating attractive product displays, determining the need for implementing product promotions, price changes, mark down, clear outs, whilst ensuring retail staff are well informed on product details and promotions Accurately gathering and collating feedback, supporting the evaluation processes, and maintaining daily observational reports relating to supply demand, promos, sales, and product improvisation Effectively recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating, in support to the quality of care provided across various settings

Cabin Cleaner

Broadlex Air Services
01.2010 - 01.2014
  • Religiously delivering high standard presentation and cleanliness through daily cabin inspections, changing linens, and providing general housekeeping whilst monitoring the use of cleaning supplies and amenities, and providing feedback to manager accordingly Ensuring that a high level of customer service is provided to all passengers and airlines, in addition to minimising the incidents and accidents within the area of responsibility, while promoting a safe working environment Cultivating and maintaining working relationships with key stakeholders in a professional and highly compliant environment

Education

Certificate III in Children’s Services - Childrens Services

Mission Australia
Melbourne, VIC
03.2005

Certificate II in Hairdressing -

Carrick Headmasters Institute
Melbourne
01.2002

Some College (No Degree) -

Templestowe High School
Templestowe, VIC

Year 12 -

Box Hill High School
Box Hill, VIC
11.1992

Skills

  • Dump truck operation

Additional Information

  • JANET KUPFER

Timeline

Trainee Dump Truck Operator

Programmed Skilled Workforce
02.2023 - 07.2023

Utility/Housekeeper

Compass Group
01.2021 - 01.2023

Merchandiser

Crew Services Group
01.2017 - Current

Merchandiser

APS Group
01.2015 - 01.2018

Cabin Cleaner

Broadlex Air Services
01.2010 - 01.2014

Certificate III in Children’s Services - Childrens Services

Mission Australia

Certificate II in Hairdressing -

Carrick Headmasters Institute

Some College (No Degree) -

Templestowe High School

Year 12 -

Box Hill High School

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