- Participating in cultural exchange programs and homestays
- I enjoy helping others and giving back to the community
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
Janet Mitchell
Junction Village
Summary
With a proven track record at Melba Support Services, I excel in disability awareness and fostering emotional support, enhancing the quality of life for clients through compassionate care. Skilled in documentation and active listening, I effectively manage risks and support individual needs, demonstrating significant achievements in client care and team collaboration.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Melba Support Services
10.2016 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Acting House Supervisor SIL
Afford
04.2021 - 06.2024
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Provided emergency response during shifts and when on-call.
- Maintained accurate records of employee performance evaluations, certifications, licenses, continuing education requirements, ensuring compliance with regulatory standards.
- Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
Children and Youth Support Worker
Key Assets the Children Services
02.2018 - 03.2019
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
Education
Diploma - Family And Community Services
Job Training Institute
Dandenong, VIC11-2018
Certificate IV - Disability Support Worker
Employee Ease
Cranbourne, VIC06-2016
High School Diploma -
Dandenong High School
Dandenong, VIC10-2009
Skills
- Independent living support
- Disability awareness
- Social skills development
- Documentation and reporting
- Client confidentiality
- Incident reports
- Computer skills
- Individual support plans
- Recordkeeping proficiency
- Case management
- Time management
- Risk assessments
- Active listening
- Family communication
- Emotional support
Interests
Timeline
Acting House Supervisor SIL
Afford
04.2021 - 06.2024
Children and Youth Support Worker
Key Assets the Children Services
02.2018 - 03.2019
Disability Support Worker
Melba Support Services
10.2016 - Current
Diploma - Family And Community Services
Job Training Institute
Certificate IV - Disability Support Worker
Employee Ease
High School Diploma -
Dandenong High School
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