Janeth Diaz Garcia
Cranebrook,NSW
Summary
Dedicated Support Worker with extensive experience at Aruma Services, enhancing client wellness through empathetic communication and personalized care. Skilled in health and safety awareness and relationship building, I effectively coordinated healthcare appointments and facilitated community integration, ensuring clients received comprehensive support and improved quality of life.
Overview
4
4
years of professional experience
Work History
Support Worker
Aruma Services
02.2022 - 10.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Promoted community integration by providing extensive physical, emotional and social support.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
Support Worker
Reliable Nursing
06.2021 - 01.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Promoted community integration by providing extensive physical, emotional and social support.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
Education
Certificate - Provided Cardiopulmonary Resuscitation
St John Ambulance Australia Ltd
Penrith, NSW12.2024
Certificate - Provided Basic Emergency Life Support
St John Ambulance Australia Ltd
Penrith, NSW12.2024
Training Course - Health And Safety Representative
Safe Work NSW
Online 10.2022
Certificate III - Spoken And Written English
TAFE NSW
Nepean Kingswood12.2021
Certificate of Competition -
NDIS Quality And Safeguards Commission
Online07.2021
Statement of Attainment -
TAFE NSW
Nepean Kingswood01.2021
Certificate II - Spoken And Written English
TAFE NSW
Nepean Kingswood 12.2020
Statement of Attainment -
TAFE NSW
Nepean Kingswood 10.2020
Skills
- Health and safety awareness
- Emotional support
- Relationship building
- Attention to detail
- Empathy and patience
- First aid and CPR
- Skill building
- Multitasking
- Problem-solving
- Excellent communication
- Decision-making
- Analytical thinking
- Problem-solving abilities
- Reliability
- Housekeeping tasks
- Daily living support
- Meal planning and preparation
Languages
Spanish
Native or Bilingual
Timeline
Support Worker
Aruma Services
02.2022 - 10.2025
Support Worker
Reliable Nursing
06.2021 - 01.2022
Certificate - Provided Cardiopulmonary Resuscitation
St John Ambulance Australia Ltd
Certificate - Provided Basic Emergency Life Support
St John Ambulance Australia Ltd
Training Course - Health And Safety Representative
Safe Work NSW
Certificate III - Spoken And Written English
TAFE NSW
Certificate of Competition -
NDIS Quality And Safeguards Commission
Statement of Attainment -
TAFE NSW
Certificate II - Spoken And Written English
TAFE NSW
Statement of Attainment -
TAFE NSW