Janette Holani
Brisbane
Summary
I am a motivated individual who has recently moved to Marsden, Brisbane from Townsville and looking to find employment. I want to succeed in an environment of growth and excellence to meet personal and organizational goals. I am very hardworking, driven and has a keen eye to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Brothers Rsl
03.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sales/ Property
Property Academy
04.2020 - 01.2021
- Maintained high product/ property knowledge
- Helped customers look and sign up for a Kiwisaver they were best interested in to better their chances in getting good deposits for a home
- Determining clients needs and financials abilities to propose solutions that suit them
- Maintained an up-to-date understanding of current market trends and fluctuations, allowing for accurate pricing strategies.
- Provided exceptional customer service throughout the entire sales process from initial consultation to post-closing followups.
- Generated new leads by actively engaging in local networking events and utilizing social media platforms effectively.
Sales Representative
Salmat
11.2016 - 03.2020
- After freshly graduating with a bachelors degree in Arts, i moved into this role where i
- Serve customers by selling products and meeting customer needs
- Facilitate cold and warm calls to prospective leads
- Schedule and follow through on calls with leads and current customers
- Contributed to team efforts by by accomplishing related results as needed
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Retail Assistant
Lovisa
09.2015 - 07.2016
- Provide excellent customer service skills to meet customer needs
- Fulfilled all clerk duties
- Maintained high product knowledge
- Open/ closing store hours
Education
Bachelor of Arts -
Auckland University of Technology
11.2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Professional appearance
- Salesmanship
Certification
- Full Drivers License
- RSA
willing to obtain necessary certificates required for job roles.
Timeline
Bartender
Brothers Rsl
03.2024 - 10.2024
Sales/ Property
Property Academy
04.2020 - 01.2021
Sales Representative
Salmat
11.2016 - 03.2020
Retail Assistant
Lovisa
09.2015 - 07.2016
Bachelor of Arts -
Auckland University of Technology
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