Summary
Overview
Work History
Skills
Licenses And Tickets
References
Certification
Timeline
Generic

Janey Deakin

Pormpuraaw,QLD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bar Attendant/Administration

Pormpuraaw United Brothers Sports Club
04.2023 - Current
  • Responsible service of alcohol, OH&S behind bar, Cash handling, Banking, Balancing cash tills & floats, Paying invoices
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Checked ID cards and verified bar guests were of legal age.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.

Housing Maintenance Administration

Pormpuraaw Aboriginal Shire Council
01.2000 - 01.2003
  • Logging housing repairs, Scheduling appointments, Housing waitlist

Administration Assistant

Pormpur Paanthu Aboriginal Corp
05.2018 - 05.2024
  • Composed inter-office correspondence and provided product and service information to customers.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Community Police Officer

Pormpuraaw State Police
  • Conducted traffic enforcement operations to minimize accidents and promote safe driving habits.
  • Checked vehicle equipment for proper functioning prior to use.
  • Responded to general public service called for civil or societal problems.
  • Trained other officers in firearms and self-defense tactics.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Served as a liaison between the police department and community members, addressing concerns and facilitating communication.
  • Conducted regular meetings with citizens'' groups to discuss pressing issues and gather valuable feedback on police services provided within the community.
  • Demonstrated cultural sensitivity when interacting with diverse populations, fostering trust among various community groups.
  • Participated in ongoing training sessions to maintain proficiency in law enforcement techniques and tactics.
  • Assisted in emergency situations, ensuring timely response and support to those in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.

Postal Manager

Australia Post Office, Pormpuraaw
01.2003 - 01.2011
  • Managing day to day running of community Post Office, Managing local staff members, Business banking, Administrative procedures, Maintaining & ordering postal stock

CEQ Retail Store

CEQ Retail Store
07.2006 - 05.2018
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted orders for new inventory.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

After-School Program Leader

Pormpur Paanthu Aboriginal Corp
  • Facilitated student recruitment and registration at back-to-school nights and Type events.
  • Maintained confidentiality of records by using appropriate data security methods.
  • Trained and supervised site staff.
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Ensured compliance with local regulations governing after-school programs by maintaining proper documentation regarding attendance records health information emergency contact forms.
  • Completed and kept records related to program and individual students for future use by other personnel.
  • Utilized creative problem-solving skills when faced with unexpected challenges or obstacles during program implementation.
  • Recognized individual achievements of participants celebrating their success within the group setting.
  • Managed behavioral issues and used positive behavior strategies for groups of up to Number students.

MR Truck Driver

Pormpuraaw Aboriginal Shire Council
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Delivery of Gravel onto the Main Road. Maintenance of main roads.

Community Health Worker

Pormpuraaw Heath Centre
  • Led outreach activities to target specific demographics and promote health initiatives.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Developed and implemented training classes to educate team members and community residents.
  • Monitored and documented participants' progress toward individualized health goals.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Engaged clients in health-related activities to enhance overall well-being.

Sports and Recreation Officer

Pormpuraaw Aboriginal Shire Council
  • Drove innovation within the department by promoting creative thinking and supporting new initiatives.
  • Observed packing operations to verify conformance to specifications.
  • Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Boosted team morale through recognition programs, resulting in higher productivity levels.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Planning Sporting activities for Community Event.ie:- Softball and Football.
  • Engaging with Community and Local Council and other Stakeholders.

Security Officer

Pormpuraaw Paanthu Aboriginal Corp
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Examined doors, windows and gates to verify security.
  • Checked and verified photo identification prior to granting facility access.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Security Officer

Pormpuraaw United Brothers Sports Club
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Examined doors, windows and gates to verify security.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

Australia Army Reserves

Australia Defence
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situation
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Skills

  • Hospitality
  • Customer service
  • Social services
  • Heavy machinery
  • Health services
  • Administration

Licenses And Tickets

  • QLD Driver’s Licence – MR
  • Boat Licence
  • Motorbike Licence
  • RSA
  • Cert I & II Sport & Recreation
  • Cert IV Housing
  • Cert IV Governance
  • Cert IV Business Governance

References

  • Anna Beni, PUBSC, Manager, 4060 4160
  • Bessie Holroyd, Act for Kids, Coordinator, 4060 4092
  • Leah Simmons, Jobfind, Business Manager, 4081 6851

Certification

1. Certificate 4 Retail (

2. Sports and Recreation Cert 4

3 Housing Officer Certificate 4

4. Security Officer

5. Mental health

6. RSA

7. First Aid


Timeline

Bar Attendant/Administration

Pormpuraaw United Brothers Sports Club
04.2023 - Current

Administration Assistant

Pormpur Paanthu Aboriginal Corp
05.2018 - 05.2024

CEQ Retail Store

CEQ Retail Store
07.2006 - 05.2018

Postal Manager

Australia Post Office, Pormpuraaw
01.2003 - 01.2011

Housing Maintenance Administration

Pormpuraaw Aboriginal Shire Council
01.2000 - 01.2003

Community Police Officer

Pormpuraaw State Police

After-School Program Leader

Pormpur Paanthu Aboriginal Corp

MR Truck Driver

Pormpuraaw Aboriginal Shire Council

Community Health Worker

Pormpuraaw Heath Centre

Sports and Recreation Officer

Pormpuraaw Aboriginal Shire Council

Security Officer

Pormpuraaw Paanthu Aboriginal Corp

Security Officer

Pormpuraaw United Brothers Sports Club

Australia Army Reserves

Australia Defence

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