Summary
Overview
Work History
Education
Skills
Technical Skills Certification
Casual Part Time Experience
Volunteer Experience
References
Timeline
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Janhvi Bangera

Melbourne,VIC

Summary

As a sports management professional, I have consistently demonstrated my ability to deliver tangible results and drive success in the sports industry. With a passion for sports and a keen understanding of business principles, I am adept at optimizing operations, enhancing team performance, and fostering lucrative partnerships. My commitment to excellence and innovative approach make me an asset in achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Warehouse Team member

Woolworths CFC
2023.05 - Current
  • Online Picking & Packing for customers
  • Product Sorting and Replenishment
  • Inventory Management
  • Order dispatch.

Customer Experience Ambassador

Tennis Australia
2024.01 - 2024.01
  • Greeted and assisted thousands of patrons daily, providing a warm and welcoming atmosphere to enhance their overall experience at the AO.
  • Served as a key member of the information desk team, offering accurate and helpful information about match schedules, venue services, and location directions.
  • Managed cloaking duties with efficiency.

Hospitality Volunteer

FIFA Women's World Cup
2023.07 - 2023.08
  • Contributed to higher occupancy rates through proactive communication with potential guests and efficient booking procedures.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered questions and escalated issues to management personnel to satisfy customers.

Business Development Executive Intern

DreamSetGo
2022.08 - 2022.12
  • Sales and Operations Management with a focus on document verification and inspection for high-profile clients, demonstrating keen attention to detail in data entry.
  • Efficiently generated multiple invoices for clients, ensuring accuracy.
  • Integral part of HCCB Coca-Cola Group's back-end operations team, facilitating seamless travel arrangements to Australia for clients attending World Cup matches.
  • Built professional relationships with customers and community to promote long term business growth.

Yoga Sport Leader

Decathlon Rcity
2021.10 - 2021.12
  • Proficiently managed operations at Yoga Isle, overseeing stock management and inventory control
  • Efficiently handled sales and point-of-sale (POS) management responsibilities
  • Organized engaging Yoga events at the store, promoting Yoga as a sport and encouraging customer participation.

Sports Development and Management Trainee

TTEN Grassroots Cricketers Association
2021.03 - 2021.07
  • Demonstrated exceptional customer service skills, effectively explaining services and products to customers in a friendly manner.
  • Assumed managerial responsibilities during the absence of the manager, ensuring smooth operations and team efficiency.

Education

MBA - Project Management

Deakin University
Melbourne, VIC
11.2024

Bachelor of Sports Management -

International Institute of Sports Management
01.2022

HSC -

K.J Somaiya college of Commerce and Science
01.2019

SSC -

I.E.S. Chandrakant Patkar Vidyalaya School
01.2017

Skills

  • Attention to Detail
  • Data Entry
  • Sales expertise
  • MS Office
  • Project Planning
  • Team Leadership
  • Social Media Management

Technical Skills Certification

Negotiation skills, Team player, Accuracy and attention to detail, MS-CIT (MS office) certificate by Government of Maharashtra in the month of January-2022 (Marks obtained 80 out of 100), Social media operation

Casual Part Time Experience

  • 2023, Current, Warehouse Team member, BAPCOR Warehouse, Melbourne, Online Picking & Packing for customers., Product Sorting and Replenishment., Inventory Management., Order dispatch.
  • 10/2021, 12/2021, Yoga Sport Leader, Decathlon Rcity, Mumbai, Proficiently managed operations at Yoga Isle, overseeing stock management and inventory control., Demonstrated excellent communication skills in effectively explaining product technicalities to customers., Efficiently handled sales and point-of-sale (POS) management responsibilities., Ensured timely delivery of sports goods to respective sport isles., Organized engaging Yoga events at the store, promoting Yoga as a sport and encouraging customer participation.

Volunteer Experience

2023, Current, Hospitality Volunteer, FIFA Women's World Cup, Melbourne, Assisted the hospitality team with preparations prior to guest arrival., Welcomed and greeted visitors, addressing their inquiries and providing necessary event information with enthusiasm and professionalism., Collaborated with the hospitality team to coordinate event logistics and guest requirements, ensuring seamless operations throughout the event., Contributed to the setup and arrangement of hospitality areas, ensuring they were well-organized and aesthetically pleasing., Engaged in crowd management and maintained a friendly, helpful demeanor while attending to the needs of guests., Assisted in the distribution of event-related materials and merchandise, promoting a sense of excitement and camaraderie among attendees.

References

DreamSetGo, Sales Director, avinash.shetty@dreamsetgo.com

Timeline

Customer Experience Ambassador

Tennis Australia
2024.01 - 2024.01

Hospitality Volunteer

FIFA Women's World Cup
2023.07 - 2023.08

Warehouse Team member

Woolworths CFC
2023.05 - Current

Business Development Executive Intern

DreamSetGo
2022.08 - 2022.12

Yoga Sport Leader

Decathlon Rcity
2021.10 - 2021.12

Sports Development and Management Trainee

TTEN Grassroots Cricketers Association
2021.03 - 2021.07

MBA - Project Management

Deakin University

Bachelor of Sports Management -

International Institute of Sports Management

HSC -

K.J Somaiya college of Commerce and Science

SSC -

I.E.S. Chandrakant Patkar Vidyalaya School
Janhvi Bangera