Summary
Overview
Work History
Education
Skills
Culture Experience
Personal Interests
Volunteer Experience
Timeline
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JANHVI PODDAR

Malvern East,Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Stock Taker

RGIS Australia
Surrey Hills , Victoria
01.2024 - Current
  • Maintained accurate records of stock levels and movements.
  • Performed physical inventory audits to identify discrepancies in stock levels.
  • Reported any damaged or expired goods to management.
  • Organized and tracked items in the system using barcodes and scanners.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Worked in teams to deliver hands-on help required to complete a wide range of retail projects of all size while assuring that our customer service as the number one priority.
  • Got the opportunity to developed team building, increase customer service experieance

Inbound service and sales consultant

TSA GROUP
09.2022 - 11.2022
  • Maintain a thorough understanding of TSA regulations, procedures, and services to provide accurate and up-to-date information to customers
  • Stay informed about any changes or updates in TSA policies
  • Customer Assistance: Handle inbound calls, emails, or chat inquiries from customers regarding TSA procedures, regulations, and services
  • Provide accurate and helpful information to address their questions or concerns
  • Problem Resolution: Listen actively to customer issues or complaints and work towards finding suitable solutions
  • Escalate complex issues to the appropriate department if necessary
  • Compliance: Adhere to all applicable rules, regulations, and policies, ensuring that customer interactions and information handling comply with privacy and security standards
  • Sales and Promotion: Identify opportunities to upsell or cross-sell relevant products or services to customers, such as TSA Precheck enrolment or other security-related offerings.

Sandwich Artist

SUBWAY MALVERN
03.2022 - 11.2022
  • Exhibited excellent customer service skills managed many tasks at one time while being the sole employee on a shift
  • Worked in a fast-paced environment while meeting food preparation needs
  • Checked product in the sandwich unit is and restocks items and prepare it for the next day
  • Consistently provided friendly guest service and handled customers' concerns promptly and empathetically
  • Creating subs, salads, and sides for customers per ordered, prepping daily stock of foods, maintaining a clean and safe work environment, Handling cash/ credit/debit transaction.

Sales Intern

AXIS LIFE SCIENCE
04.2021 - 10.2021
  • Communicate with distributors via phone, email, or in-person meetings to provide information about Axis Life Science products, address inquiries, and assist with any pre-sales or post-sales support required
  • Prospecting: Assist in identifying potential distributors or target markets for Axis Life Science products or services
  • This may involve conducting market research, analysing data, and creating prospect lists
  • Work closely with the sales team and other departments within the organization, such as marketing to coordinate efforts and achieve sales objectives
  • Provide any necessary support or assistance to team members as needed.

Education

Bachelor of Economics - Business Economics

MONASH UNIVERSITY AUSTRALIA
12.2023

Skills

  • Customer Service
  • Willing to Learn
  • Punctual and Reliable
  • Safety processes and procedures
  • Clear Communication
  • Performance Improvement
  • Friendly and Personable

Culture Experience

Visited over 10 countries and lived in 2 countries.

Personal Interests

Hiking, travellers, café hoping and gym.

Volunteer Experience

  • Peer mentor at Monash university, Shared information about the student life, academic offerings and healthy decision making with peer mentee., Shared resources, about clubs and all the facilities that are provided by the university., Communicated with mentees for the opportunities that is provided by the university, Helped student develop organizational, time management and study skills.
  • General Ambassador at Monash Generator, Developing initiatives for increased mature-aged students and alumni involvement at the entrepreneurial hub., One of 12 selected Monash Student to act as an ambassador to the Monash Generator - the university entrepreneurial hub, promoted start-up, entrepreneurship and career development opportunities provided by the generator via various events directed at students and alumni.

Timeline

Stock Taker

RGIS Australia
01.2024 - Current

Inbound service and sales consultant

TSA GROUP
09.2022 - 11.2022

Sandwich Artist

SUBWAY MALVERN
03.2022 - 11.2022

Sales Intern

AXIS LIFE SCIENCE
04.2021 - 10.2021

Bachelor of Economics - Business Economics

MONASH UNIVERSITY AUSTRALIA
JANHVI PODDAR