Jani Hampshire
Summary
Proactive, ambitious, and driven fourth year social work student completing final placement at Mirrabooka Community Mental Health. Exceptional communication and interpersonal skills, coupled with strong time management and organisational abilities. Collaborative team player with a proven ability to work effectively with multidisciplinary teams. Passionate about working with vulnerable and marginalized individuals to create meaningful change in their lives. Currently seeking a role that offers opportunities for growth, skill expansion, and the ability to positively impact people's lives and improve their well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Work Student
Mirrabooka Community Mental Health
07.2024 - 10.2024
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
- Reduced risk factors for vulnerable populations by coordinating multidisciplinary case management services.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans that addressed clients physical, emotional, and social needs holistically.
- Promoted individual empowerment by assisting clients in setting realistic goals and connecting them to relevant support systems.
- Participated actively in staff meetings and trainings, contributing valuable insights based on hands-on experience with clients from diverse backgrounds.
- Managed a caseload efficiently while maintaining strong professional boundaries and practicing self-care techniques to prevent burnout.
- Supported clients experiencing mental health crises with crisis intervention techniques, averting potential harm or hospitalisation.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Documented client progress and activities in accordance with agency policies and procedures.
- Conducted home visits to assess clients' home environment and provide support.
- Participated in professional development and training opportunities to enhance clinical skills.
- Utilised evidence-based practices to provide effective interventions for clients.
Social Work Student
Uniting WA
02.2023 - 05.2023
- Conducted assessments of children and young people to determine their needs and strengths.
- Collaborated with multidisciplinary teams to develop individualised care plans that addressed both immediate and long-term needs of children in care
- Coordinated with various stakeholders, including foster carers, educators, government departments and health professionals, to implement care plans
- Provided direct support to children and youth, including counselling, and advocacy, to promote their well-being and adjustment in out-of-home care
- Regularly reviewed and evaluated the effectiveness of care plans, making adjustments as necessary to meet the evolving needs of children and families
- Advocated for the rights and best interests of children and youth in care, ensuring their voices were heard in decision-making processes
- Utilised evidence-based practices and interventions to inform care and ensure the highest standard of support was provided
- Adhered to ethical standards and confidentiality requirements, building trust with clients and colleagues
- Worked effectively within interdisciplinary teams, contributing to a cohesive service delivery approach
- Participated in regular team meetings and case meetings, providing insights and updates on progress
- Maintained accurate and timely records of all client interactions, assessments, and interventions
- Prepared reports and case summaries for internal use and compliance with regulatory bodies.
Administrator and Customer Service Representative
The Diamond Club
01.2014 - Current
- Oversee all telephone and internet queries and ensure effective communication is in place to make customers aware of opening times, store promotions and product sales
- Maintain a clean and tidy store at all times to company and OH&S standards (including vacuuming, sweeping, cleaning as required)
- Resolve customer enquiries or complaints promptly and professionally, whether face-to-face, via email or telephone or referring to management when required
- Sending out emails, faxes and letters
- Processing manual and computerised information
- Preparing and filing various documents on a daily basis
- Working closely alongside other team members of different roles to ensure customer expectations are met
- Adhering to the company privacy and confidentiality policies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimising waste and unnecessary spending.
- Improved employee productivity with effective time management strategies for daily tasks.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
Bachelor of Social Work (Honours) -
Curtin University
11.2024
Skills
- Exceptional Interpersonal, Written and Communication Skills
- Strong Time Management and Organisational Skills
- Proactive and Self-motivated
- Professional Ethics
- Teamwork and Collaboration
- Recordkeeping and File Management
- Attention to Detail
- De-Escalation and Crisis Intervention
- Risk and Holistic Assessments
- Reliability
References
- Jasmine Donni, Senior Social Worker, 0428 226 768
- Pierre Joubert, Owner, The Diamond Club, 0431 262 264
Certification
PART: Predict, Assess and Respond To Aggressive/Challenging Behaviours Training - Obtained August 2024
Therapeutic Crisis Intervention - Obtained February 2023
Youth Mental Health First Aid - Obtained 2019
Timeline
Social Work Student
Mirrabooka Community Mental Health
07.2024 - 10.2024
Social Work Student
Uniting WA
02.2023 - 05.2023
Administrator and Customer Service Representative
The Diamond Club
01.2014 - Current
Bachelor of Social Work (Honours) -
Curtin University
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