Janice Brady
Wickepin
Summary
I am currently seeking a job, I worked in the hospitality industry, which has equipped me with strong customer service skills, attention to detail, and the ability to work efficiently in fast-paced environments.
Hospitality professional with proven ability to deliver outstanding guest experiences and maintain high service standards. Adept at working collaboratively within team to meet and exceed objectives, while being flexible and responsive to changing needs. Known for strong interpersonal skills and reliability in high-demand situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Staff
- I worked in hospitality for several years at various locations as a cleaner, waitress, and bartender
- As a cleaner, I maintained high standards of cleanliness in hotels and restaurants
- As a waitress, I took orders, served food, and handled payments
- As a bartender, I mixed drinks, managed bar inventory, and provided service in busy environments
Food Runner
Esplanade Hotel
10.2024 - 12.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Corporate Receptionist
Excel Recruitment
02.2024 - 09.2024
- Serve as the first point of contact for clients, employees, and visitors
- Manage incoming calls and direct them to the appropriate departments
- Schedule and coordinate meetings and appointments for executives and teams
- Maintain and update office directories and contact lists
- Prepare and organize documents and correspondence
- Facilitate communication between departments and external parties
Administrative Assistant
Excel Recruitment
11.2022 - 02.2024
- Support daily administrative operations within the warehouse
- Manage incoming calls and respond to inquiries from clients and staff
- Coordinate and schedule meetings and training sessions
- Maintain and update inventory and shipment records
- Prepare reports and documentation related to warehouse operations
- Assist with data entry and database management
Education
Leaving Certificate -
Secondary School
01.2017
Skills
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Proficient in managing phone systems and multi-line calls
- Organizational skills for scheduling and coordinating meetings
- Attention to detail for accurate data entry and document management
- Ability to maintain professionalism in a fast-paced environment
- Proficient in office software (eg, MS Office, CRM systems)
- Strong work ethic
- Team player attitude
- Cash handling proficiency
- Childcare experience
- Housekeeping
Certification
- ECDL Licence
- CPR/AED Certificate
- Garda Vetting
Timeline
Food Runner
Esplanade Hotel
10.2024 - 12.2024
Corporate Receptionist
Excel Recruitment
02.2024 - 09.2024
Administrative Assistant
Excel Recruitment
11.2022 - 02.2024
Hospitality Staff
Leaving Certificate -
Secondary School
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