Summary
Overview
Work History
Education
Skills
Learning
Timeline
Generic

Janice Mia

Sales person
Cairns,QLD

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Sales Person

Z-Degree Active Wear
07.2022 - 01.2024
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.

Sales Consultant

Filinvest Cebu
01.2016 - 01.2018
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.

Sales Agent

UNO Cebu
01.2015 - 02.2016
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Education

Diploma of Community Services -

Kirana College
Sydney, NSW
10.2024

Certificate I - Business Consultant

IAP Career College
01.2023

Certificate I - Psychology And Counselling

Simply Learning
Melbourne, VIC
07.2022

Certificate - Project Management

IAP Career College
01.2022

Graduate Certificate - Human Resources Consultant

IAP Career College
12.2021

Bachelor of Science - Education

University of Cebu
Cebu
04.2013

Skills

  • Cross-selling products and services
  • Social selling
  • Customer Relations
  • Adaptability
  • Customer Engagement
  • Up-selling
  • Sales process
  • Sales strategy development
  • Customer care
  • Relationship selling
  • Customer Relationship Building
  • Reference selling
  • Referral Marketing
  • Client Service
  • Lead Generation
  • Customer Needs Assessment
  • Sales Development
  • Sales closing
  • Customer Service
  • Product and Service Sales
  • Self Motivation
  • Team building
  • Analytical Skills
  • Analytical Thinking
  • Food safety and sanitation
  • Sales Techniques
  • Interpersonal Communication

Learning

Engaging in learning and developing my skills in selling and customer service is one of my greatest passions. With an insatiable curiosity and a drive for personal growth, I constantly seek out opportunities to enhance my abilities in these areas.

My dedication to learning is evident in my commitment to staying updated on the latest industry trends, sales techniques, and customer service best practices. I actively seek out books, online courses, and seminars to expand my knowledge and keep my skills sharp.

In my free time, I immerse myself in various sales and customer service scenarios to practice and refine my abilities. Whether it's role-playing with friends or participating in mock sales presentations, I enjoy the challenge of adapting my approach to different customer needs and preferences.

I also believe that continuous improvement requires feedback and self-reflection. I actively seek constructive criticism and regularly evaluate my performance to identify areas for growth. By doing so, I strive to provide exceptional customer experiences and exceed expectations in every interaction.

Engaging in learning and developing my skills in selling and customer service not only fuels my personal growth but also enables me to make a positive impact on the lives of others. I am passionate about helping customers find solutions to their problems and providing them with exceptional service that leaves a lasting impression.

Overall, my hobbies revolve around learning and developing my skills in selling and customer service. Through continuous education, practice, and self-reflection, I am committed to becoming a highly proficient professional in these areas.

Timeline

Sales Person

Z-Degree Active Wear
07.2022 - 01.2024

Sales Consultant

Filinvest Cebu
01.2016 - 01.2018

Sales Agent

UNO Cebu
01.2015 - 02.2016

Diploma of Community Services -

Kirana College

Certificate I - Business Consultant

IAP Career College

Certificate I - Psychology And Counselling

Simply Learning

Certificate - Project Management

IAP Career College

Graduate Certificate - Human Resources Consultant

IAP Career College

Bachelor of Science - Education

University of Cebu
Janice MiaSales person