Summary
Overview
Work History
Education
Skills
Timeline
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Janina Mariel Pagcu

Saint Albans,VIC

Summary

High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation.

Overview

5
5
years of professional experience

Work History

Assistant Head Chef

Appetite Catering
06.2023 - Current
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
  • Increased repeat business by consistently delivering outstanding meals that met or exceeded guest expectations.
  • Ensured consistent food quality by implementing strict quality control measures and monitoring inventory levels.
  • Collaborated with the Head Chef to design seasonal menus that highlighted locally sourced ingredients.
  • Implemented cost-saving initiatives that reduced food waste while maintaining high-quality dishes for guest enjoyment.
  • Established strong relationships with local vendors to secure the freshest ingredients at competitive prices.
  • Developed creative menu options to cater to diverse dietary needs and preferences, increasing overall customer satisfaction.
  • Managed daily kitchen operations in Head Chef''s absence, ensuring smooth service during peak hours.
  • Mentored junior staff members in culinary techniques and best practices, fostering an environment of professional growth.
  • Maintained safe working conditions by enforcing adherence to health department regulations and training staff on proper sanitation procedures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Shift Manager

St Burgs Maribyrnong
10.2020 - 06.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Chef De Partie

Ninetys Coffee
12.2021 - 07.2022
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Operated all kitchen equipment safely to prevent injuries.
  • Rotated stock to use items before expiration date.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
  • Collaborated with fellow chefs de partie to create daily specials, showcasing culinary creativity and diversity.

Larder Chef

The Station Hotel
Footscray, Victoria
08.2019 - 03.2020
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor Of Science In Culinary Arts Management - Culinary

Holy Angel University
Pampanga, Philippines
04.2017

Skills

  • Cooking methods
  • Knife Skills
  • Sanitation protocols
  • Nutritional knowledge
  • Food presentation
  • Menu development
  • Kitchen Management
  • Recipe creation
  • Ingredient Sourcing
  • Allergy awareness
  • Special diets
  • Food Safety Regulations
  • Team Management
  • Sanitation Standards
  • Kitchen Operations
  • Cost Control and Budgeting
  • Culinary expertise
  • Banquets and catering
  • Workflow Coordination
  • Purchasing
  • Grilling

Timeline

Assistant Head Chef

Appetite Catering
06.2023 - Current

Chef De Partie

Ninetys Coffee
12.2021 - 07.2022

Shift Manager

St Burgs Maribyrnong
10.2020 - 06.2023

Larder Chef

The Station Hotel
08.2019 - 03.2020

Bachelor Of Science In Culinary Arts Management - Culinary

Holy Angel University

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Janina Mariel Pagcu