Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Janine Brazil

Perth,WA

Summary

Compassionate and adaptable advocate in various roles, with a track record over my career, excelling in team leadership and problem-solving. Successfully developed support plans for clients under NDIS guidelines, enhancing service delivery and client wellness. Known for building strong relationships and advocating for client rights. I was a finalist at the 2025 Disability Support Awards for Excellence in Rights Promotion.

Overview

24
24
years of professional experience

Work History

Service Manager, SW, Support Coordinator

Interchange WA
01.2015 - 08.2025
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and create support plans.
  • Hired, trained and supervised team of service staff members to meet business and client goals.
  • Developed and maintained positive relationships with customers and stakeholders to build rapport and trust.
  • Worked as a support coordinator under the NDIS guidelines for 40 clients
  • Worked within and understood the NDIS guidelines and legislation
  • Reported to the NDIS via their portal regarding client safeguarding and progress
  • Connected clients to appropriate services and acted as a mediator and advocate
  • Supported clients through tribunal processes within the NDIS

Support Worker and Service Coordinator

Specialist Autism Services
03.2008 - 11.2014
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Managed a staff team of 40 and a client base of 60 individuals
  • Coordinated and managed rosters, annual and personal leave, client support plans, health and safety in the workplace, risk assessments and staff mentoring

Travelling for 6 Months

NA
10.2007 - 03.2008

Support Mentor and Service Coordinator

Leeds Autism Services
01.2002 - 10.2007
  • Served as a role model for professionalism, integrity, and dedication.
  • Enhanced staff performance by providing personalized guidance and support.
  • Served as role model for staff and clients by demonstrating strong values and ethical standards.
  • Provided holistic support for adults with Autism and for their families and support network
  • Coordinated support programs, individual plans and oversaw risk assessing and monitoring

Community Dance Facilitator

Self Employed Services
09.2001 - 12.2002
  • Built rapport with diverse groups by demonstrating empathy, active listening skills, and cultural awareness during facilitated sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Delivered community dance sessions, ensuring participants were included and were in control of actions and understood their choices.
  • Increased participant engagement by incorporating interactive activities into sessions.

Education

Bachelor of Arts - Contemporary Dance

Leeds University
Wakefield, West Yorkshire, United Kingdom
07-2001

Skills

  • Team leadership
  • Multitasking and organisation
  • Problem-solving
  • Pro Active
  • Self Motivated
  • Reliable and Responsible
  • Experienced in the filed of disability
  • Flexible thinking

Accomplishments

Finalist in the 2025 Disability Support Awards for Excellence in Rights Promotion.


Community Dance Facilitator in various settings including a womens Prison, Refugee Camp, Hospital and Drug Rehabilitation Centre.


Retention of clients and dedication to my past roles.

Timeline

Service Manager, SW, Support Coordinator

Interchange WA
01.2015 - 08.2025

Support Worker and Service Coordinator

Specialist Autism Services
03.2008 - 11.2014

Travelling for 6 Months

NA
10.2007 - 03.2008

Support Mentor and Service Coordinator

Leeds Autism Services
01.2002 - 10.2007

Community Dance Facilitator

Self Employed Services
09.2001 - 12.2002

Bachelor of Arts - Contemporary Dance

Leeds University

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Janine Brazil