Janine Devine

Manager on Duty

Decjuba

Cockburn City, Western Australia

03.2023 - Current

Monitored staff performance and provided feedback to ensure quality customer service.
Assigned tasks to employees and monitored progress of projects.
Ensured compliance with safety regulations, company policies, and procedures.
Trained new employees on job duties and company policies.
Resolved customer complaints in a professional manner.
Created schedules for staff members according to business needs.
Reviewed daily sales reports to identify areas of improvement.
Maintained inventory levels by ordering supplies as needed.
Audited cash registers at the end of each shift for accuracy.
Handled employee relations issues such as disciplinary action or terminations.
Managed payroll records for accurate tracking of hours worked by staff members.
Implemented cost-saving initiatives that improved efficiency without compromising quality.
Investigated incidents reported by customers or staff members.
Responded to customer questions regarding products, prices and availability.
Monitored employee productivity to provide constructive feedback and coaching.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Provided ongoing training to address staff needs.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.