Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

JANINE LESLEYE HARLEY

23 CANTWELL COURT, EAST BUNBURY,WA

Summary

Hardworking and enthusiastic CATERING ASSISTANT/OFFICE ADMINISTRAION MANAGER trained in every facet of successful work. Enthusiastic and eager to contribute to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Catering Assistant

WILLIAM BARRETT AND SONS
BUNBURY, WA
12.2021 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Maintained flexible work schedule to meet event needs.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Prepared dishes for catering events or during high-volume shifts.
  • Cleared dishes and glassware quickly following each course.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.

Office Administration Manager

HARLEY TRANSPORT PTY LTD ATF THE HARLEY TRUST
MCALINDEN, WA
05.2014 - Current
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
  • Delivered clerical support by handling range of routine and special requirements.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Interacted with customers by phone, email or in-person to provide information.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Reconciled account files and produced monthly reports to keep DIRECTORS informed about office operations.

OFFICE MANAGER/DIRECTOR

WARRAK MCALINDEN PTY LTD
BUNBURY, WA
08.1984 - 05.2014
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Managed office operations while scheduling appointments for department managers.

Education

High School Diploma -

Newton Moore Senior High School
Bunbury, WA
12.1975

Skills

  • Customer Service
  • Kitchen Staff Support
  • Cleaning and Sanitizing
  • Financial services support
  • Inbound phone call handling
  • Understanding Customer Needs
  • Upselling Products and Services
  • Data Entry and Maintenance
  • Verbal and Written Communication
  • Building Customer Trust and Loyalty
  • Multitasking and Prioritization
  • Computer Proficiency
  • Excellent Attention to Detail

Certification

  • Certified AHA HOSPITALITY CERTIFICATE
  • POLICE CLEARENCE DATED 7/12/21
  • COVID19 CERTIFIED

Timeline

Catering Assistant

WILLIAM BARRETT AND SONS
12.2021 - Current

Office Administration Manager

HARLEY TRANSPORT PTY LTD ATF THE HARLEY TRUST
05.2014 - Current

OFFICE MANAGER/DIRECTOR

WARRAK MCALINDEN PTY LTD
08.1984 - 05.2014

High School Diploma -

Newton Moore Senior High School

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JANINE LESLEYE HARLEY