Summary
Overview
Work History
Education
Skills
Professional Beliefs
Attributes
Personal Information
References
Volunteer Experience
Timeline
Generic

Janine Neill-Ballantine

Katherine,NT

Summary

Hardworking employee enthusiastic about learning my field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Highly enjoy teaching others skills and look forward to learning off others.

Overview

30
30
years of professional experience

Work History

Rural Products Sales Rep

Elders Rural Services
Katherine, NT
11.2021 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Provided quality customer service on the show room floor and via external communications.
  • Inventory management, incoming and dispatch of stock.
  • supported other staff with administration duties
  • .Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping for the accounts in my care.

Station Administrator and Station Cook

Brigodoon Cattle.co
Plenty Highway, Via Alice Springs
06.2020 - 10.2021
  • Coordination of all station communications, End of month reporting, Maintenance of office and filing systems, ordering of parts and supplies, Coordination and planning of monthly town runs, Processing and recording of accounts payable, payroll, All areas of Station Workplace health and safety, Farmbot monitoring, All areas of kitchen management and nutritious meal prep for up to 22.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Enhanced internal communication by creating centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Established organized filing system that streamlined document retrieval and reduced misplaced files.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Sales and Administration

Calliope Rural Traders
Calliope, QLD
06.2018 - 06.2020
  • General sales, processing and payments of all accounts payable, processing of accounts receivable, staff rosters, team building, WHS, internal and external store communications, Banking, End of month duties, product ordering, social media promotions and customer quotes.
  • Increased financial efficiency by implementing cost-saving measures and streamlining budgetary processes.
  • Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping.
  • Managed financial reporting for accurate decision-making and strategic planning.
  • Prepared bi-weekly payroll for 12 employees and maintained all associated files.

Station Cook and Safety Officer

Galloway Plains Past.Co
Galloway Plains, Calliope
01.2014 - 06.2018
  • All areas of kitchen management for between 5 and 15 staff
  • All areas of Workplace health and safety and Biosecurity.
  • Streamlined kitchen operations by maintaining an organized and efficient workspace.
  • Increased kitchen efficiency with diligent cleaning and sanitization of all work areas.

Sales

Limestone Clothing
06.2012 - 12.2013
  • General sales and operations of embroidery machine for shirts, hats and other items of clothing.

Sport and recreations officer

Calliope Central Bowls Club
07.2011 - 06.2012
  • Team building, Workplace health and safety, all areas of Governance, Account keeping, Grant applications, time management and advertising.

Casual Contractor

Galloway Plains Past. Co
02.2007 - 06.2011
  • Fencing, Cattle work, Stock feeding, water management.

Manager/Senior Stylist

Beauty Aura
04.2003 - 12.2005
  • All areas of Salon management.

Machinery operator

McMahons Contractors
07.2004 - 04.2005
  • Operating Dump truck, water carts and end of shift paperwork for entire crew
  • Including incident reporting, timesheets and wages.

Technician

Carbon Consulting Industries
01.2004 - 06.2004
  • Collection and testing of minerals in coal samples from surrounding coal mines.

Manager

Kats Hair Design
06.1998 - 12.2002

Junior Stylist

Kats Hair Design
06.1994 - 12.2002

Education

Certificate IV - Business Administration

Open Colleges
Online
06.2025

Skills

  • Problem Resolution
  • Calm Under Pressure
  • Data Management
  • Dependable and Responsible
  • Written Communication
  • Research
  • Customer Service
  • Attention to Detail
  • Multitasking Abilities
  • Supervision and leadership
  • Analytical Thinking

Professional Beliefs

  • As a professional within any workplace I strongly believe staff are the most important part of a successful business. It is important to have the correct people with the ability to follow protocols and procedure's in their roles so the workplace is successful and an enjoyable place to work. As a customer, walking into a happy environment makes the shopping experience a pleasant one and encourages the customer to return. Great customer service is an absolute must, and having the correct people in this role is definitely of high importance.

Attributes

  • Trustworthy and honest
  • Computer skills including word, Excel and PowerPoint.
  • Impeccable telephone and communication skills
  • Great research ability and problem solving
  • High ability to work unsupervised and manage time well.
  • High level of customer service
  • Social media and promotional skills
  • Teamwork and empathy
  • Flexible Employment

Personal Information

Date of Birth: 09/17/79

References

  • Mrs Paulette Lindley, Calliope Rural Traders, 0412836868
  • Sam Bennett, SJB Contracting, 0498485745
  • Mrs Nicole Leather, Calliope, 0413336658

Volunteer Experience

  • QCWA Calliope Branch secretary
  • Catering Convener for the Calliope QCWA
  • Calliope Jockey Club Vice Secretary/Treasurer
  • Catering Convener for Calliope Polocrosse club
  • Calliope QCWA fundraising coordinator
  • General volunteer, Calliope Polocrosse Club, Calliope Jockey Club, Calliope Rodeo Committee, Gladstone Horse performance club, Calliope AgForce. Matt Fides Martial Arts
  • AgForce Calliope secretary

Timeline

Rural Products Sales Rep

Elders Rural Services
11.2021 - Current

Station Administrator and Station Cook

Brigodoon Cattle.co
06.2020 - 10.2021

Sales and Administration

Calliope Rural Traders
06.2018 - 06.2020

Station Cook and Safety Officer

Galloway Plains Past.Co
01.2014 - 06.2018

Sales

Limestone Clothing
06.2012 - 12.2013

Sport and recreations officer

Calliope Central Bowls Club
07.2011 - 06.2012

Casual Contractor

Galloway Plains Past. Co
02.2007 - 06.2011

Machinery operator

McMahons Contractors
07.2004 - 04.2005

Technician

Carbon Consulting Industries
01.2004 - 06.2004

Manager/Senior Stylist

Beauty Aura
04.2003 - 12.2005

Manager

Kats Hair Design
06.1998 - 12.2002

Junior Stylist

Kats Hair Design
06.1994 - 12.2002

Certificate IV - Business Administration

Open Colleges

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Janine Neill-Ballantine