Janine Saurine

I have a strong background in administrative support and a proven track record of managing office operations efficiently. I am responsible for a variety of administrative tasks, including schedules, coordinating meetings, and handling correspondence. My attention to detail and organisational skills ensure that all office functions run smoothly. Additionally, I have experience in using various office software and tools which enhance my ability to perform tasks accurately and efficiently.

I have worked with plumbers, electricians, osteos, physios, psychologists, acupuncturists, nutritionists and many more industries requiring in-depth knowledge of their business and day-to-day running. This includes creating and making appointments, offering advice, message-taking and delivering exceptional service. I have confirmed appointments with clients and updated client records, answered phones promptly and directed calls to the correct office, and resolved customer complaints.

I can understand the needs of each client and their customers in a very fast-paced environment.

I also undertake a variety of tasks including database building and data entry, telemarketing, transcribing, debt collecting, and an endless knowledge of a large scale of different computing scheduling systems

A Kitchen Manager's duty at The Coffee Club was to provide a high standard of service that was constantly reliable. It involved developing strong customer and coworker relationships.

It also included maintaining a clean and safe work environment and adhering to all health department regulations and guidelines, scheduling and receiving food and beverage deliveries, adhering to cost and budget, checking and testing foods to verify quality and temperature and mentoring and training new team members, fostering a positive culture of teamwork and collaboration with new kitchen staff.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Promoted community integration by providing extensive physical, emotional and social support.
• Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
• Assisted clients with personal care tasks, preserving their dignity and promoting independence.

• Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
• Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
• Maintained documentation on tests performed in lab.
• Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
• Improved laboratory efficiency by streamlining sample processing and data recording procedures.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Trained new laboratory personnel to apply proper laboratory techniques and best practices.
• Prepared reagents, media and solutions to use for laboratory testing and analysis.