Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jannah Warren

Bargo,NSW

Summary

Dedicated professional with strong customer service skills and a focus on effective communication. Proven ability to support store operations and lead teams, ensuring high-quality service and operational efficiency.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Repco Ingleburn
Ingleburn
01.2025 - Current

Assisted store manager with daily operations and administrative tasks. Facilitated customer inquiries and supported sales of retail and trade parts. Guided and trained staff members to enhance service delivery. Managed banking responsibilities and email correspondence efficiently. Coordinated store planning, including displays and planograms. Conducted stocktakes and audits to maintain inventory accuracy. Oversaw warehouse duties, ensuring smooth logistics and stock management. Led store operations in absence of manager in absence of supervisor to maintain operations.

Salesperson

Repco Campbelltown
campbelltown
08.2023 - 01.2025

Answered phones to assist customers, enhancing sales and addressing inquiries. Served retail and trade customers, delivering exceptional service to foster customer loyalty. Maintained cleanliness and organization of display room. Handled cash transactions accurately and efficiently. Operated EFTPOS machine for seamless payment processing. Performed opening and closing duties to ensure operational readiness. Restocked shelves to ensure product availability and support customer needs. Assisted in multiple tasks to enhance overall store efficiency. to support store operations.

Retail Coordinator

Repco Mittagong
Mittagong
06.2021 - 08.2023

Organized shelves and restocked items to maintain optimal inventory levels.
Answered phones and assisted customers, providing support in trade and retail sectors.
Conducted stock takes regularly to ensure accurate inventory management.
Managed staff duties, including rosters and banking responsibilities.
Implemented opening and closing procedures for daily operations.
Addressed customer complaints promptly to enhance service quality.
Completed necessary paperwork for transactions while operating tills effectively.

Kitchen Hand

Lucinda’s Pantry Robertson
Robertson
01.2021 - 06.2021

Conducted cleaning and food preparation tasks to uphold quality standards in service area. Delivered excellent customer service by attending to patrons promptly and professionally. Answered phone calls to assist customers with inquiries and reservations. Coordinated stock orders efficiently, maintaining optimal inventory levels for operations. Operated cash register accurately, facilitating smooth financial transactions. Created coffee beverages to meet customer requests based on customer requests. Executed catering for events like birthdays and weddings, ensuring high-quality service delivery. Performed waitressing tasks at various gatherings, contributing to positive dining experiences.

Customer Sales Assistant

Lincraft
Mittagong
08.2020 - 06.2021

Answered phones to assist customers with inquiries and support.
Cleaned and organized workspace to maintain optimal operational conditions.
Stocked and reorganized shelves to ensure product availability.
Cut, measured, and rolled fabrics for customer orders.
Operated cash register for transactions, including refunds and exchanges.
Set up holiday promotions to enhance seasonal sales initiatives.
Assisted customers in selecting products and providing tailored recommendations.

Administration, receptionist & personal assistant

FLB Automotive Recruitment
01.2018 - 04.2018

Managed phone and email communications to address candidate queries promptly.
Scheduled interviews and conducted initial assessments of potential candidates.
Maintained and updated profiles and resumes in recruitment databases.
Interacted with various automotive industry sectors to source talent.
Conducted thorough candidate interviews for targeted job openings.
Partnered with recruitment agents to ensure smooth referral processes.

Education

Cert lll in agriculture

Tafe Goulburn
Goulburn, NSW

Cert lll in retail

Tafe

Skills

  • Store operations
  • Inventory management
  • Visual merchandising
  • Customer relationship management
  • Customer service
  • Cash handling
  • Staff scheduling
  • Staff training
  • Team leadership
  • Problem solving
  • Multitasking and organization
  • Effective communication
  • Attention to detail
  • Recruiting and interviewing

Timeline

Assistant Manager

Repco Ingleburn
01.2025 - Current

Salesperson

Repco Campbelltown
08.2023 - 01.2025

Retail Coordinator

Repco Mittagong
06.2021 - 08.2023

Kitchen Hand

Lucinda’s Pantry Robertson
01.2021 - 06.2021

Customer Sales Assistant

Lincraft
08.2020 - 06.2021

Administration, receptionist & personal assistant

FLB Automotive Recruitment
01.2018 - 04.2018

Cert lll in agriculture

Tafe Goulburn

Cert lll in retail

Tafe
Jannah Warren