JANNATUL ATIKA
Wyndham vale,VIC
Summary
Dedicated Customer Service Professional experienced in sales, administration, and customer relationship management. Achieved exceptional service delivery through effective communication, time management, and problem-solving skills. Focused on enhancing customer satisfaction and operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front of House Employee
Aussie Adda
Werribbee, VIC
04.2026 - Current
- Greeted customers warmly and managed seating arrangements efficiently.
- Handled cash transactions and processed payments accurately at the register.
- Assisted in taking orders and ensuring timely delivery of food and beverages.
Customer Relationship Executive.
Hyundai Bangladesh
10.2022 - 06.2025
- Managed customer enquiries and maintained strong client relationships.
- Assisted customers with product information and sales support.
- Resolved customer issues in a timely and professional manner.
- Supported daily sales operations and team coordination.
- Contributed to achieving sales and customer service targets.
- Maintained accurate customer records and follow-up communication.
FMCG Sales Agent
Unimart Supershop BD
07.2015 - 08.2018
- Visited corporate client offices to offer latest products
- Supported daily sales targets through effective customer engagement.
- Built positive customer relationships to encourage repeat business.
Education
Bachelor of Business Administration (BBA) -
United International University
Skills
- Customer Service
- Communication Skills
- Relationship Management
- Problem Solving
- Time Management
- Teamwork and Collaboration
- Microsoft Office (Word, Excel, PowerPoint)
- Cash handling
Availability & Work rights
Unlimited Working rights, available to start immediately.
Timeline
Front of House Employee
Aussie Adda
04.2026 - Current
Customer Relationship Executive.
Hyundai Bangladesh
10.2022 - 06.2025
FMCG Sales Agent
Unimart Supershop BD
07.2015 - 08.2018
Bachelor of Business Administration (BBA) -
United International University