Jannatul Ferdous

Lakemba

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. However, I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Any] position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Wait Staff Member

Dhanshiri Restaurant

12.2023 - Current

Delivered exceptional customer service in fast-paced dining environment.
Assisted guests with menu selections and dietary restrictions to enhance dining experience.
Maintained cleanliness and organization of dining area to provide welcoming atmosphere.
Collaborated with kitchen staff to coordinate meal timing for optimal guest satisfaction.
Resolved customer inquiries and complaints promptly, ensuring positive outcomes and repeat business.
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.

Room Attendant

Meriton Suites

02.2025 - 07.2025

Cleaned and sanitized rooms, ensuring high standards of cleanliness and guest satisfaction.
Managed linen inventory, facilitating efficient stock usage and minimizing waste.
Reported maintenance issues to management, contributing to timely resolutions and improved guest experience.
Conducted thorough inspections of rooms before guest arrival, ensuring adherence to quality standards.
Implemented best practices for safety and sanitation, promoting a healthy environment for guests and staff.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.

Childcare Assistant

Abu Naser

02.2024 - 12.2024

Assisted in daily childcare activities, ensuring a safe and supportive environment for children.
Collaborated with lead educators to implement age-appropriate learning activities and play-based experiences.
Monitored children's behavior, providing guidance to foster social skills and emotional development.
Supported the preparation of educational materials and resources for classroom activities and projects.
Communicated with parents regarding children's progress, addressing concerns and sharing positive feedback.

Education

Bachelor of Science - Food And Nutrition

Daffodil International University

06.2024

Higher School Certificate (HSC) - Science Education

Daffodil International College

04.2019

Skills

Credit Card Payment Processing
POS Systems Expertise
Reading Comprehension
Cultural Awareness
Refund Processing

Research
Customer Relations
Microsoft Word
Cooking

Languages

Bengali

Native or Bilingual

English

Professional Working

Travelling, Cooking, Watching movies.

In my leisure time I love to do the most is cooking and I love to cook different cuisine and and different meals in my daily dinner. However, on the weekend I never missed to watching movie. I really enjoyed to watch horror and Sci FI movies and sometimes thriller movies. And, lastly I used to travel different city when I was Bangladesh but I travel now here In NSW every weeks at least once.

Timeline