Jannatul Mafia Anni
Wiley Park,NSW
Summary
A dedicated and detail-oriented housekeeping professional with experience in maintaining high standards of cleanliness and guest satisfaction. Skilled in room preparation, sanitation, and organization, with a strong commitment to delivering excellent housekeeping position to utilize my expertise and contribute to a high-quality hospitality environment.
Overview
2
2
years of professional experience
Work History
Housekeeping Attendant
Intercontinental Hotel
03.2025 - Current
- Cleaned and sanitized guest rooms, ensuring a welcoming and hygienic environment
- Replenished amenities and maintained inventory of housekeeping supplies
- Assisted in laundry services and handling guest requests efficiently
- Ensured compliance with hotel standards and health regulations
Receptionist
Sheraton Hotel & Resorts
01.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
BACHELOR OF BUSINESS - Marketing Department
CENTRAL QUEENSLAND UNIVERSITY
03.2025
HIGHER SECONDARY SCHOOL CERTIFICATE - Science
BANANI BIDYANIKETAN SCHOOL AND COLLEGE
01.2023
Skills
- Housekeeping Proficiency
- Attention to detail and organization
- Effective Time Management
- Knowledge of cleaning chemicals and safety protocols
- Customer service and communication skills
- Ability to work independently and as part of a team
Timeline
Housekeeping Attendant
Intercontinental Hotel
03.2025 - Current
Receptionist
Sheraton Hotel & Resorts
01.2023 - 12.2024
HIGHER SECONDARY SCHOOL CERTIFICATE - Science
BANANI BIDYANIKETAN SCHOOL AND COLLEGE
BACHELOR OF BUSINESS - Marketing Department
CENTRAL QUEENSLAND UNIVERSITY
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