Proven track record in enhancing customer satisfaction, demonstrated during tenure at Rose & Crown Hotel. Excelled in problem-solving and active listening, significantly improving service delivery. Mastered food safety and teamwork, contributing to a positive and efficient work environment. Achieved notable customer service accolades, underscoring commitment to excellence and hospitality. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.