Summary
I am eager to rejoin the workforce, especially with Deloitte Forensic- an industry I am passionate about and a company with such prestige.
I am self-motivated, a quick learner and independent but enjoy working in a team and building relationships. I am also comfortable working out of work hours to ensure the service runs smoothly.
I am experienced in demonstrating strict confidentiality and integrity in my practice in the clinical psychology, legal and executive search fields.
I can draw from my professional experience to deal with calls professionally, write quality reports with the necessary quality checks, and adhere to guidelines, policies and processes.
I have an advanced. ability to interpret and analyse detailed and complex information, strong attention to detail and I am a strong communicator.
I find the role fascinating and a great opportunity to re-enter the work arena.
Overview
11
11
years of professional experience
Work History
Clinical Analyst
Erasmus De Klerk Attorneys
01.2007 - 07.2007
- Assess reports (plaintiff and defendant) submitted by the Clinical Psychologist, Neuropsychologist, Occupational Therapist, Psychiatrist, Educational Psychologist, Industrial Psychologist and Medical Practitioner or Internist Specialist pertaining to the head injury.
- Provide the attorney with a summary of the findings, highlighting litigating strengths or challenges. Further investigate them via assessment, interviews and feedback.
- Participate in consultations (on behalf of the plaintiff) between the attorney and the abovementioned practitioners to highlight discrepancies, points to be raised in court and to negotiating a reasonable, acceptable middle ground.
- Establish a relationship with the plaintiff, refer them to the necessary recommended support.
- Handle their complaints, frustrations with the legal process and provide emotional support leading up to, during and after the trial.
Clinical Psychologist Intern
Sterkfontein Forensic Psychiatric Hospital
01.2006 - 12.2006
- Collected case histories covering personal, work and social details for permanent records.
- Worked with clients living with mental and developmental delays and employed successful strategies aimed at addressing symptoms and improving quality of life.
- Assisted with research into psychological areas such as malingering, dementia and psychosis.
- Implemented crisis intervention techniques to help individuals through complex situations.
- Administered, scored and interpreted psychological tests.
- Shadowed experienced clinicians to gain in-depth knowledge of treatment, diagnosis and assessment techniques.
- Assisted with documenting and evaluating behaviours of individuals with mental health diagnoses.
- Contributed to effective treatment of sex offenders by helping implement evidence-based practices.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Compiled detailed client histories using intake forms, interviews, assessments and observational techniques to build complete picture for court and treatment purposes.
- Wrote reports on clients and maintained required paperwork.
- Referred clients to other specialists, institutions or support services as necessary.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Identified indications of mental deficiency, abnormal behaviour or maladjustment through direct observation.
- Helped clients obtain outside specialist services by coordinating referrals and advising on options.
- Critically analyzed and interpreted reports related to opioid addiction, self-harm and psychosis across many healthcare domains.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
- Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.
- Presented case studies and attended weekly case presentations, with professors and staff from other psychiatric hospitals and universities.
- Attended court proceedings, executed forensic clerkings of observation matters referred by the court, mental status exams, patient/case management and compile final report for the court.
Part-Time Associate (Volunteer)
South African Depression & Anxiety Group
02.2004 - 02.2006
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Further details in C.V.
Executive Search Researcher
TranSearch International
05.2003 - 07.2004
- Conducting company and candidate research
- Analyzing information to develop insights and business intelligence
- Recruiting and qualifying prospective candidates
- Checking research to ensure it is error-free and ready for reporting out to the client
- Running reports for weekly meetings with clients and other reports as needed
- Managing research projects to ensure research is delivered on-time.
- Cultivating candidate and industry-expert relationships to grow the firm.
Tutor: QM & Research Design & Evaluation
Ludwig Maximilians University
10.2001 - 09.2002
- As tutor for Quality Management I oversaw weekly homework assignment and developed internet. guidelines for the class.
- I led one class discussions and regularly critiqued homework assignments under the supervision of the class Professor.
- Performed literature searches and was responsible for the availability of reading material.
- As tutor for Research and Design I assisted the Professor with the program design for the course. -deciding on course material and topics to be discussed for each class.
- I gave the lectures, planned the homework and ran workshops for questions and also made any courseware available.
Assistant Sales & Marketing Manager
Cartad-Instore Media
04.2000 - 11.2000
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
- Stakeholder management Managing Director, Accounts, IT and Logistics Departments. External relationships were maintained with research and training companies, advertising and design houses and conference/event related companies.
- Assisted the Sales and Marketing Director in achieving her objectives through the co-ordination of marketing related and administrative functions.
- Provided computer software skills and assistance with the design and production of slide shows, and presentations of marketing, sales and research data to be viewed by Cart-Ad Clients.
- Leveraged communication and interpersonal skills in liaising with internal departments and external clients.
- High level numeracy in checking sales contracts, cost estimates, and indexing client ad spend.
- Practised quality control to meet company specifications.
IT & Office Manager/ PA to MD
TranSearch International
09.1993 - 06.1998
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Monitored systems in operation and input commands to troubleshoot areas.
- Served at internal helpdesk, accepting and resolving calls or delegating more severe issues externally.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Secretary
Mackenzie Consulting
02.1993 - 08.1993
Education
Master of Science - Clinical Psychology
11.2006
Master of Arts - Psychology of Excellence
10.2003
Bachelor of Arts - Humanities
1998
Bachelor of Arts - Psychology
11.1999
Diploma - Executive Assistant And Executive Secretary
Diploma - Basic Bookkeeping
Diploma - Intermediate German
Diploma - Zulu Language
Diploma - Corel Draw 9
Diploma - Lay Counselling
Diploma - Trauma Counselling
Diploma - Pastel 9
Certificate - Suicide Helpline
Skills
- Clinical Data Analysis
- Clinical Team Collaboration
- Critical Thinking
- Patient Care Activities
- Creative Solutions
- Statistical Data Analysis
- Active Listening
- Client Requirements
- Project Deadlines
- Clinical Trials and Research
- Methodology Implementation
- Patient Assessments
- Quality Management Systems
- Complex Problem-Solving
Timeline
Clinical Analyst - Erasmus De Klerk Attorneys
01.2007 - 07.2007
Clinical Psychologist Intern - Sterkfontein Forensic Psychiatric Hospital
01.2006 - 12.2006
Part-Time Associate (Volunteer) - South African Depression & Anxiety Group
02.2004 - 02.2006
Executive Search Researcher - TranSearch International
05.2003 - 07.2004
Tutor: QM & Research Design & Evaluation - Ludwig Maximilians University
10.2001 - 09.2002
Assistant Sales & Marketing Manager - Cartad-Instore Media
04.2000 - 11.2000
IT & Office Manager/ PA to MD - TranSearch International
09.1993 - 06.1998
Secretary - Mackenzie Consulting
02.1993 - 08.1993
Medical University of South Africa (MEDUNSA) - Master of Science, Clinical Psychology
Ludwig-Maximillians University - Master of Arts, Psychology of Excellence
Rand Afrikaans University - Bachelor of Arts, Humanities
Rand Afrikaans University - Bachelor of Arts, Psychology
- Diploma, Executive Assistant And Executive Secretary
- Diploma, Basic Bookkeeping
- Diploma, Intermediate German
- Diploma, Zulu Language
- Diploma, Corel Draw 9
- Diploma, Lay Counselling
- Diploma, Trauma Counselling
- Diploma, Pastel 9
- Certificate, Suicide Helpline