Summary
I am eager to rejoin the workforce, especially with Deloitte Forensic- an industry I am passionate about and a company with such prestige.
I am self-motivated, a quick learner and independent but enjoy working in a team and building relationships. I am also comfortable working out of work hours to ensure the service runs smoothly.
I am experienced in demonstrating strict confidentiality and integrity in my practice in the clinical psychology, legal and executive search fields.
I can draw from my professional experience to deal with calls professionally, write quality reports with the necessary quality checks, and adhere to guidelines, policies and processes.
I have an advanced. ability to interpret and analyse detailed and complex information, strong attention to detail and I am a strong communicator.
I find the role fascinating and a great opportunity to re-enter the work arena.
Overview
11
11
years of professional experience
Work History
Clinical Analyst
Erasmus De Klerk Attorneys
Johannesburg, South Africa
01.2007 - 07.2007
- Assess reports (plaintiff and defendant) submitted by the Clinical Psychologist, Neuropsychologist, Occupational Therapist, Psychiatrist, Educational Psychologist, Industrial Psychologist and Medical Practitioner or Internist Specialist pertaining to the head injury.
- Provide the attorney with a summary of the findings, highlighting litigating strengths or challenges. Further investigate them via assessment, interviews and feedback.
- Participate in consultations (on behalf of the plaintiff) between the attorney and the abovementioned practitioners to highlight discrepancies, points to be raised in court and to negotiating a reasonable, acceptable middle ground.
- Establish a relationship with the plaintiff, refer them to the necessary recommended support.
- Handle their complaints, frustrations with the legal process and provide emotional support leading up to, during and after the trial.
Clinical Psychologist Intern
Sterkfontein Forensic Psychiatric Hospital
Krugersdorp, South Africa
01.2006 - 12.2006
- Collected case histories covering personal, work and social details for permanent records.
- Worked with clients living with mental and developmental delays and employed successful strategies aimed at addressing symptoms and improving quality of life.
- Assisted with research into psychological areas such as malingering, dementia and psychosis.
- Implemented crisis intervention techniques to help individuals through complex situations.
- Administered, scored and interpreted psychological tests.
- Shadowed experienced clinicians to gain in-depth knowledge of treatment, diagnosis and assessment techniques.
- Assisted with documenting and evaluating behaviours of individuals with mental health diagnoses.
- Contributed to effective treatment of sex offenders by helping implement evidence-based practices.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Compiled detailed client histories using intake forms, interviews, assessments and observational techniques to build complete picture for court and treatment purposes.
- Wrote reports on clients and maintained required paperwork.
- Referred clients to other specialists, institutions or support services as necessary.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Identified indications of mental deficiency, abnormal behaviour or maladjustment through direct observation.
- Helped clients obtain outside specialist services by coordinating referrals and advising on options.
- Critically analyzed and interpreted reports related to opioid addiction, self-harm and psychosis across many healthcare domains.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
- Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.
- Presented case studies and attended weekly case presentations, with professors and staff from other psychiatric hospitals and universities.
- Attended court proceedings, executed forensic clerkings of observation matters referred by the court, mental status exams, patient/case management and compile final report for the court.
Part-Time Associate (Volunteer)
South African Depression & Anxiety Group
Johannesburg, South Africa
02.2004 - 02.2006
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Further details in C.V.
Executive Search Researcher
TranSearch International
Johannesburg, South Africa
05.2003 - 07.2004
- Conducting company and candidate research
- Analyzing information to develop insights and business intelligence
- Recruiting and qualifying prospective candidates
- Checking research to ensure it is error-free and ready for reporting out to the client
- Running reports for weekly meetings with clients and other reports as needed
- Managing research projects to ensure research is delivered on-time.
- Cultivating candidate and industry-expert relationships to grow the firm.
Tutor: QM & Research Design & Evaluation
Ludwig Maximilians University
Munich, Germany
10.2001 - 09.2002
- As tutor for Quality Management I oversaw weekly homework assignment and developed internet. guidelines for the class.
- I led one class discussions and regularly critiqued homework assignments under the supervision of the class Professor.
- Performed literature searches and was responsible for the availability of reading material.
- As tutor for Research and Design I assisted the Professor with the program design for the course. -deciding on course material and topics to be discussed for each class.
- I gave the lectures, planned the homework and ran workshops for questions and also made any courseware available.
Assistant Sales & Marketing Manager
Cartad-Instore Media
Johannesburg, South Africa
04.2000 - 11.2000
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
- Stakeholder management Managing Director, Accounts, IT and Logistics Departments. External relationships were maintained with research and training companies, advertising and design houses and conference/event related companies.
- Assisted the Sales and Marketing Director in achieving her objectives through the co-ordination of marketing related and administrative functions.
- Provided computer software skills and assistance with the design and production of slide shows, and presentations of marketing, sales and research data to be viewed by Cart-Ad Clients.
- Leveraged communication and interpersonal skills in liaising with internal departments and external clients.
- High level numeracy in checking sales contracts, cost estimates, and indexing client ad spend.
- Practised quality control to meet company specifications.
IT & Office Manager/ PA to MD
TranSearch International
Johannesburg, South Africa
09.1993 - 06.1998
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Monitored systems in operation and input commands to troubleshoot areas.
- Served at internal helpdesk, accepting and resolving calls or delegating more severe issues externally.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Secretary
Mackenzie Consulting
Johannesburg, South Africa
02.1993 - 08.1993
Education
Master of Science - Clinical Psychology
11.2006
Master of Arts - Psychology of Excellence
10.2003
Bachelor of Arts - Humanities
1998
Bachelor of Arts - Psychology
11.1999
Diploma - Executive Assistant And Executive Secretary
Diploma - Basic Bookkeeping
Diploma - Intermediate German
Diploma - Zulu Language
Diploma - Corel Draw 9
Diploma - Lay Counselling
Diploma - Trauma Counselling
Diploma - Pastel 9
Certificate - Suicide Helpline
Skills
- Clinical Data Analysis
- Clinical Team Collaboration
- Critical Thinking
- Patient Care Activities
- Creative Solutions
- Statistical Data Analysis
- Active Listening
- Client Requirements
- Project Deadlines
- Clinical Trials and Research
- Methodology Implementation
- Patient Assessments
- Quality Management Systems
- Complex Problem-Solving
Timeline
Clinical Analyst - Erasmus De Klerk Attorneys
01.2007 - 07.2007
Clinical Psychologist Intern - Sterkfontein Forensic Psychiatric Hospital
01.2006 - 12.2006
Part-Time Associate (Volunteer) - South African Depression & Anxiety Group
02.2004 - 02.2006
Executive Search Researcher - TranSearch International
05.2003 - 07.2004
Tutor: QM & Research Design & Evaluation - Ludwig Maximilians University
10.2001 - 09.2002
Assistant Sales & Marketing Manager - Cartad-Instore Media
04.2000 - 11.2000
IT & Office Manager/ PA to MD - TranSearch International
09.1993 - 06.1998
Secretary - Mackenzie Consulting
02.1993 - 08.1993
Medical University of South Africa (MEDUNSA) - Master of Science, Clinical Psychology
Ludwig-Maximillians University - Master of Arts, Psychology of Excellence
Rand Afrikaans University - Bachelor of Arts, Humanities
Rand Afrikaans University - Bachelor of Arts, Psychology
- Diploma, Executive Assistant And Executive Secretary
- Diploma, Basic Bookkeeping
- Diploma, Intermediate German
- Diploma, Zulu Language
- Diploma, Corel Draw 9
- Diploma, Lay Counselling
- Diploma, Trauma Counselling
- Diploma, Pastel 9
- Certificate, Suicide Helpline