Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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JANUDA SAMASUNDERA

Melbourne,VIC

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Restaurant 1903
01.2022 - Current
  • Supervise and support team members, ensuring exceptional service delivery and seamless teamwork
  • Address guest inquiries and concerns promptly, maintaining a welcoming and professional atmosphere
  • Assist in evaluating staff performance, organizing schedules, and achieving revenue and service goals
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Waiter / Bartender

Goathouse Bar & Restaurant
10.2019 - 12.2022
  • Duties included greeting customers and giving menu recommendations
  • Increased customer sales by exceeding customer expectations and addressing concerns
  • Arranged tables for functions and large number of guests
  • Worked as a bartender by making and garnishing drinks
  • Worked alongside kitchen staff to ensure customer expectations were met
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for cafe/bar restaurant with social relevancy and intentionality.

Education

Bachelor's Degree - Electronics And Computer Systems

RMIT
Melbourne

Skills

  • Customer service excellence
  • Multitasking
  • Social media management
  • Appointment setting
  • POS sales expertise
  • Cash-handling proficiency

Personal Information

Date of Birth: 08/20/02

Timeline

Assistant Manager

Restaurant 1903
01.2022 - Current

Waiter / Bartender

Goathouse Bar & Restaurant
10.2019 - 12.2022

Bachelor's Degree - Electronics And Computer Systems

RMIT
JANUDA SAMASUNDERA