JANUDA SAMASUNDERA
Melbourne,VIC
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Restaurant 1903
01.2022 - Current
- Supervise and support team members, ensuring exceptional service delivery and seamless teamwork
- Address guest inquiries and concerns promptly, maintaining a welcoming and professional atmosphere
- Assist in evaluating staff performance, organizing schedules, and achieving revenue and service goals
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Waiter / Bartender
Goathouse Bar & Restaurant
10.2019 - 12.2022
- Duties included greeting customers and giving menu recommendations
- Increased customer sales by exceeding customer expectations and addressing concerns
- Arranged tables for functions and large number of guests
- Worked as a bartender by making and garnishing drinks
- Worked alongside kitchen staff to ensure customer expectations were met
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for cafe/bar restaurant with social relevancy and intentionality.
Education
Bachelor's Degree - Electronics And Computer Systems
RMIT
MelbourneSkills
- Customer service excellence
- Multitasking
- Social media management
- Appointment setting
- POS sales expertise
- Cash-handling proficiency
Personal Information
Date of Birth: 08/20/02
Timeline
Assistant Manager
Restaurant 1903
01.2022 - Current
Waiter / Bartender
Goathouse Bar & Restaurant
10.2019 - 12.2022
Bachelor's Degree - Electronics And Computer Systems
RMIT
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