Janus Manalang
Varsity Lakes
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Hwaro 92
12.2023 - 07.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
All Rounder Barista & Manager
Caffe Cherry Beans
10.2023 - 12.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Hall Staff Member
Yi Dynasty
10.2023 - 12.2023
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive and friendly service.
Senior Hall Staff
Itaewon Korean Cuisine
02.2023 - 10.2023
All Rounder Staff Restaurant
Silkroad Xinjang Cuisine
12.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
Education
Graduate Diploma - Management
Charlton Brown
Southport11-2024
Bachelor of Science - Accounting Technology And Bookkeeping
University of San Carlos
Cebu City, Philippines04.2018
Skills
- Time management
- Customer service
- Cash handling
- Excellent communication
- Public speaking
- Adaptability
- Team management
- Customer engagement
- Staff management
- Adaptable
- Customer-oriented
- Reliable and responsible
Certification
RSA Certificate
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Korean
Elementary
Timeline
Restaurant Manager
Hwaro 92
12.2023 - 07.2025
All Rounder Barista & Manager
Caffe Cherry Beans
10.2023 - 12.2024
Hall Staff Member
Yi Dynasty
10.2023 - 12.2023
Senior Hall Staff
Itaewon Korean Cuisine
02.2023 - 10.2023
All Rounder Staff Restaurant
Silkroad Xinjang Cuisine
12.2022 - 02.2023
Graduate Diploma - Management
Charlton Brown
Bachelor of Science - Accounting Technology And Bookkeeping
University of San Carlos