Janvi Nischal
North Melbourne,VIC
Summary
Friendly team member with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Hard-working and trustworthy person prepared to contribute service-minded and dedicated attitude to dynamic service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
1
1
year of professional experience
Work History
Cafe Supervisor
Red Engine Cafe
02.2024 - Current
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Utilized social media platforms effectively to promote events, special offers, or highlight new menu items driving more business to the caf.
Crew Team Member
Mc Donalds
05.2023 - 12.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Education
Bachelor of Science - Nursing
Swinburne University of Technology
Melbourne, VIC12.2027
Skills
- Coffee Shop Operations
- Health and Safety Regulations
- Food Safety Compliance
- Timekeeping
- Foodservice
- Food and Beverage Service
- Customer Service
- Critical Thinking
Timeline
Cafe Supervisor
Red Engine Cafe
02.2024 - Current
Crew Team Member
Mc Donalds
05.2023 - 12.2023
Bachelor of Science - Nursing
Swinburne University of Technology
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