Dedicated Healthcare Support Worker with extensive experience at Churches of Christ Age Care Facility, excelling in patient care and medication management. Proven ability to develop effective care plans and maintain detailed records, fostering strong client relationships. Committed to enhancing client well-being through innovative nutritional planning and compassionate communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
churches of Christ age care facility
Nerang, QLD
11.2023 - 11.2025
Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
Assisted with meal planning to meet nutritional plans.
Maintained records of client care plans and progress notes.
Organized oral medications for clients following dosage and schedule requirements.
Contacted medical providers on behalf of clients to follow up on appointments.
Provided recreational activities such as games, reading materials, music and outdoor walks.
Prepared meals according to prescribed diets and nutrition plans.
Built strong and trusting rapport with clients and loved ones.
Maintained detailed records of services performed on clients.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
Attended weekly staff meetings to discuss new policies and procedures.
Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
Supported bathing, dressing and personal care needs.
Reported concerns to nurse supervisor to promote optimal care.
Assisted clients with maintaining good personal hygiene.
Assessed the physical condition of elderly patients during routine check-ups.
Recorded client status progress and challenges in logbooks and reports.
Consulted with client care team to continually update care plans.
Collaborated with family members to ensure that all client needs were met.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Operated a variety of machinery and tools safely and efficiently.
Worked effectively in team environments to make the workplace more productive.
Console Operator
Caltex petrol station
Ashmore, QLD
05.2014 - 11.2020
Provided training and guidance to new operators on how to use the console.
Provided guidance and direction to security personnel and issued visitor passes to guests.
Documented job processing requirements and data flow for applications.
Responded promptly to requests from users regarding changes or repairs needed for their consoles.
Updated existing documentation relating to the use of the console.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed household errands and other essential duties.
Achieved cost-savings by developing functional solutions to problems.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked effectively in team environments to make the workplace more productive.
Managed inventory and supplies to ensure materials were available when needed.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Business Support Officer at Churches Of Christ Golden Age Aged Care ServicesBusiness Support Officer at Churches Of Christ Golden Age Aged Care Services