Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jana Elsayed

Brisbane

Summary

Highly motivated individual aiming to capitalize on prior knowledge obtained from previous experiences within a company that will value and recognize my skills and provide me with an opportunity to be successful at what I do, whilst enhancing the reputation of my employer.

I am a highly motivated, responsible and enthusiastic individual who possesses initiative, high organization skills and someone who is confident and thrives in working in diverse situations. I have a strong academic background, maintaining above-average results. I am also an individual who is very people-orientated and possesses a friendly demeanour.

Overview

4
4
years of professional experience

Work History

Receptionist

Shmick Automotives
05.2022 - Current
  • Maintained office computer and physical filing systems.
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Sales Assistant

Mimco
09.2023 - 12.2024
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Operated cash register and EFTPOS and ensured accurate management of all cash sales, i.e. - Counted out all amounts of cash in front of customers in order to minimize conflict and ensured accurate reconciliation of daily sales.
  • Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.

Office Clerk

Forensic And Scientific Services
01.2023 - 05.2023
  • Undertake mailing function for the campus, including distribution and collection of mail in line with FSS mail procedures.
  • Maintain accuracy and integrity of office records by utilising approved records and management systems (i.e. auditing, monitoring of files, boxes and action officers in 10 onsite archive areas)
  • Provided accurate and efficient retrieval service to all clients through the use of the electronic Records Management Database (i.e. retrieve records from QHFSS Records place in business area pigeonhole.
  • Assisted in daily operations of the team by performing general administrative duties.

Sales Assistant

Terry White Chemists
03.2021 - 02.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Established rapport with customers using active listening and interpersonal skills.
  • Operated cash register and EFTPOS and ensured accurate management of all cash sales, i.e. -
    Counted out all amounts of cash in front of customers in order to minimize conflict and ensured accurate reconciliation of daily sales.
  • Assisted managers with financial duties if requested.

Education

High School Diploma -

Sunnybank State High School
Sunnybank, QLD
11.2023

Skills

  • Verbal and Written Communication
  • Prioritization
  • Honesty and Reliability
  • Time Management
  • Adaptability
  • Flexibility
  • Customer Relation and Service
  • Critical Thinking
  • Teamwork

Hobbies

  • Photography
  • Cooking
  • Reading
  • Volunteer Work

Timeline

Sales Assistant

Mimco
09.2023 - 12.2024

Office Clerk

Forensic And Scientific Services
01.2023 - 05.2023

Receptionist

Shmick Automotives
05.2022 - Current

Sales Assistant

Terry White Chemists
03.2021 - 02.2022

High School Diploma -

Sunnybank State High School

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Jana Elsayed