Japneet Dara
Rooty Hill,NSW
Summary
Driven Real Estate Sales Agent with extensive experience selling 22 properties and managing over 4000 clients at once. Known for effectively increasing profits, maintaining client satisfaction and closing deals quickly. Outstanding knowledge of local markets and forecasting skills. Well-qualified Sales Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Outgoing Licensed Real Estate Sales Agent with 3 years of Marsden Park, Box Hill, Riverstone Windsor and other closely located suburbs experience. Fantastic saleswoman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
DreamBig Realty
03.2022 - 04.2024
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organised regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced property listings'' visibility by utilising social media platforms, email campaigns, and traditional marketing methods.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Collaborated with other real estate agents to maximise exposure for listed properties and reach prospective buyers efficiently.
- Compared, researched and appraised properties.
- Negotiated favourable deals for clients by establishing strong relationships with property owners and developers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared detailed reports on property listings, including comparative market analysis, for use in negotiations with sellers and buyers.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximise profits and maintain satisfaction of clients.
- Communicated with clients to understand property needs and preferences.
- Increased property sales by providing exceptional customer service and conducting thorough market analysis.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Conducted open houses to showcase available properties and generate interest from potential buyers.
- Staged and prepared homes and properties for clients before arrival.
- Evaluated the needs and financial capabilities of clients to recommend appropriate properties based on their preferences and budget.
- Scheduled showings and tours for potential new clients and properties with 100% success rate.
- Assisted clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
- Sold high volume of properties in short timeframes to exceed quotas and maximise business revenue.
- Provided comprehensive representation for clients during negotiations with other agents or potential sellers
- Generated leads through cold calling, networking, and referral-based marketing strategies.
- Assisted in the preparation of legal documents, such as purchase agreements and lease contracts, ensuring accurate representation of client interests.
- Coordinated appointments to show marketed properties.
- Developed tailored marketing plans for each listing, incorporating online advertising, print materials, and targeted outreach efforts to attract potential buyers.
- Ensured legal compliance throughout transactions by reviewing contracts and coordinating closely with title companies and mortgage lenders.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Organised showings of properties for interested parties while providing informative tours highlighting essential features.
- Built lasting relationships with satisfied clients who provided referrals, contributing to business growth over time.
- Streamlined sales contract administration processes for improved team productivity and faster turnaround times.
Property Manager
DreamBig Realty
10.2021 - 07.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behaviours and implemented corrective action to maintain order in assigned properties.
- Optimized property management software usage, enhancing operational efficiency.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated NSW Fair Trading legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the current market landscape.
Receptionist
High Power Services
01.2018 - 03.2021
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Completed schedules, shift reports and other business documentation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
International Student Advisor
Chisholm
11.2016 - 12.2018
- Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Marketing Executive
Australian Education Academy
12.2015 - 10.2016
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Identified industry benchmarks to measure success of key digital strategy areas.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Advised students individually and in groups on academic programs for individual interests.
- Pointed students to relevant information about academic and personal support services available on campus.
Business Development Manager
Harward International College
11.2014 - 11.2015
- Performed research to uncover potential target areas, markets and industries.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Assisted students with obtaining education-related visas for schools offering acceptance letters.
- Collaborated with school board officials to assess areas for improvement in curricula, classrooms, testing and student activities.
- Updated school curriculum to integrate technology and enhance quality of student education.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Submitted professional proposals and project scopes in response to Requests for Proposals.
Admissions Officer
Education Access Australia
05.2014 - 11.2014
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Followed up immediately when prospects reached out to quickly resolve concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Compiled academic reports and drafted official letters.
- Reviewed admissions applications and evaluated student credentials.
- Increased interdepartmental relationships within university to improve student success.
Education
GED -
Western Institute of Technology
Port Melbourne, VIC06.2018
High School Diploma -
Williamstown High School - Pasco St. Campus
Williamstown, VIC03.2014
Skills
- Positive Attitude and Energetic
- Relationship Building
- Goals and performance
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Sales strategy development
- Positive and upbeat
- Direct Sales
- KPI Tracking
- Lead Generation
- Business development and planning
- Market Research
- CRM Software
- Negotiations
Accomplishments
Awarded as Office All Rounder in 2023
Employee Of the Year 2022
Class 2 Agent Real Estate completed
Certification
Class 2 Agent Real Estate completed
Working with Children Check
First Aid
Security License
White Card
Yellow Card
Hobbies
Singing , Playing Guitar, Travelling
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Sales Manager
DreamBig Realty
03.2022 - 04.2024
Property Manager
DreamBig Realty
10.2021 - 07.2022
Receptionist
High Power Services
01.2018 - 03.2021
International Student Advisor
Chisholm
11.2016 - 12.2018
Marketing Executive
Australian Education Academy
12.2015 - 10.2016
Business Development Manager
Harward International College
11.2014 - 11.2015
Admissions Officer
Education Access Australia
05.2014 - 11.2014
GED -
Western Institute of Technology
High School Diploma -
Williamstown High School - Pasco St. Campus
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