Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaqueline Mitchell

Dubbo

Summary

Consistent School Learning Support Officer with 5 years experience in classrooms settings both in primary and secondary education working with a diverse student cohort. Additionally holding the position of School Administrative Officer one day a week.

Overview

5
5
years of professional experience
1
1
Certification

Work History

School Administration Office

Department Of Education
02.2024 - Current

Maintained accurate records of student attendance, academic achievements, disciplinary actions, and other relevant information necessary for reporting purposes.

  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Oversaw inventory management processes to ensure adequate supplies were available when needed most.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Supported teaching staff with development of curriculum materials, ensuring compliance with educational standards and guidelines.
  • Leveraged strong organizational skills to manage multiple tasks simultaneously while meeting strict deadlines in a fast-paced environment.

School Learning Support Officer

Department Of Education
09.2019 - Current
  • Assisting class room teachers in their daily task
  • Assisting students with their learning and focusing on areas of improvement to achieve personal and academic growth of students e.g reading sessions, one-on-one support completing mathematical task
  • Delivering intervention programs ( Quicksmart, Minilit and Maqlit programs)
  • Assisting students with severe learning disabilities and behaviour concerns to succeed in their learning in a mainstream classroom environment. This includes tailoring the content to their learning abilities and supporting the teacher in providing adequate learning content and materials, monitoring the students overall well being and implementing strategies to prevent extreme behaviour outburst.
  • Crisis intervention between students when conflict arises between students in the class room and on break times.
  • Assisting in the upkeep of the Agricultural plot at Mendooran Central School
  • Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
  • Supervised lunchtime activities and after-school programs as needed, providing guidance and support to younger students during these times.
  • Promoted inclusivity by working with diverse groups of students from various backgrounds throughout the academic year.

Education

Bachelor of Arts - Social Science (Psychology)

Charles Sturt University
Bathurst
02-2027

Business Administration

TAFE NSW
Dunedoo
07-2013

High School Diploma -

Albert-Schweitzer-Gymnasium
Huerth, Germany
06-2008

Skills

  • Sound computer skills using systems like Microsoft365, Sentral, My School Library, Outlook and SAP
  • Phone skills conveying messages and communicating with parents and community members
  • Valid First Aid certificate
  • Recently completed Safety Intervention training
  • Punctual and reliable
  • Flexible in the work place

Certification

  • Certificate 3 in Business Administration
  • First Aid Certification
  • Administration of Medications in Schools
  • Safety Interventions

Languages

German
Native or Bilingual
English
Full Professional

Timeline

School Administration Office

Department Of Education
02.2024 - Current

School Learning Support Officer

Department Of Education
09.2019 - Current

Bachelor of Arts - Social Science (Psychology)

Charles Sturt University

Business Administration

TAFE NSW

High School Diploma -

Albert-Schweitzer-Gymnasium
Jaqueline Mitchell