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Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Analytical Customer Service Representative focused on enhancing customer experience through effective complaint resolution and proactive support. Leveraged data analysis to identify trends and improve service delivery, driving customer loyalty and satisfaction. Championed best practices in compliance and operational excellence. Enthusiastic Senior Fraud Specialist with expertise in fraud investigation and data analysis. Delivered effective monitoring of customer activity, identifying suspicious patterns to mitigate risk. Championed compliance and operational integrity to enhance organisational resilience against fraud. Experienced in day-to-day accounting processes and applicable regulations. Dedicated to maintaining accurate records with attention to detail and expert financial knowledge. Meticulous Fraud Investigator offers proven record of minimizing financial risks through strategic fraud detection techniques. Reports on fraud investigations and recovery data to inform stakeholders. In-depth knowledge of current legislation and regulatory requirements.

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.


Motivated team player experienced in providing exceptional patient care. Proven ability to remain calm and professional in high-stress situations. Possesses outstanding communication, organizational, and multitasking skills. Committed to providing the highest quality service and creating a positive patient experience.

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I do currently live in South Carolina but I am going to move to Massachusetts Im just looking for a job to make sure that I have something secured Im a hard working woman. Love to learn new things.

Overview

Work History

Customer Service Representative

Airport Shuttle Bus Driver

Courier Driver

Courier Driver - Temporary Contractor

Customer Service Representative

Cargo Imports Clerk - Temporary Contract

Passenger Supervisor and Turnaround Coordinator

Customer Service Rep. and Turnaround Coordinator

Education

Flight planning - Flight operations

Certificate in International Freight and Logistics - Transport operations

Diploma in Aircraft ground operations - Air Transport and Airport operations

Diploma in Business Management -

Diploma in Languages - Portuguese and English as a second language

Diploma in Spanish as a second language -

Skills

Personal Information

Languages

References

Timeline

Customer Service Representative

Airport Shuttle Bus Driver

Courier Driver

Courier Driver - Temporary Contractor

Customer Service Representative

Cargo Imports Clerk - Temporary Contract

Passenger Supervisor and Turnaround Coordinator

Customer Service Rep. and Turnaround Coordinator

Flight planning - Flight operations

Certificate in International Freight and Logistics - Transport operations

Diploma in Aircraft ground operations - Air Transport and Airport operations

Diploma in Business Management -

Diploma in Languages - Portuguese and English as a second language

Diploma in Spanish as a second language -

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