Jared Comerford
Summary
Dynamic leader with proven expertise in staff management and service coordination honed at PHMG and other leading venues. Excelled in enhancing customer satisfaction and streamlining operations, evidenced by implementing effective upselling strategies and fostering team direction. Skilled in creating engaging environments that boost employee development and morale, driving significant business growth.
Overview
15
15
years of professional experience
Work History
Bar Supervisor
PHMG
08.2019 - Current
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
Bar Manager
Hyde Park House Operations
06.2016 - 07.2019
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bar Team Leader
ALH Group
04.2015 - 05.2016
- Collaborated with management to develop strategies for driving revenue growth and enhancing the overall guest experience.
- Enhanced customer satisfaction by ensuring efficient and friendly service at the bar.
- Streamlined bar operations by implementing effective inventory management systems.
- Reduced wait times for customers, prioritizing prompt service during peak hours.
- Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
Youth Worker
PCYC NSW
06.2013 - 08.2014
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Bartender
Laundy Group
09.2013 - 06.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Crew Trainer
McDonald's
11.2009 - 11.2012
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Established and maintained quality control standards.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
Competency Card - RSA, RCG And Anti Money Laundering
CBD College
Sydney, NSW08-2018
Certificate IV - Community Services And Youth Work
Ultimo TAFE
Ultimo, NSW11-2014
Certificate III - Retail Management
McDonald's Training Centre
Sydney CBD11-2012
Certificate III - Hospitality
Ultimo TAFE
Ultimo, NSW11-2012
Skills
- Upselling strategies
- Schedule oversight
- Staff management
- Employee development
- Team direction
- Food handling
- Service coordination
- Morale building
Timeline
Bar Supervisor
PHMG
08.2019 - Current
Bar Manager
Hyde Park House Operations
06.2016 - 07.2019
Bar Team Leader
ALH Group
04.2015 - 05.2016
Bartender
Laundy Group
09.2013 - 06.2016
Youth Worker
PCYC NSW
06.2013 - 08.2014
Crew Trainer
McDonald's
11.2009 - 11.2012
Competency Card - RSA, RCG And Anti Money Laundering
CBD College
Certificate IV - Community Services And Youth Work
Ultimo TAFE
Certificate III - Retail Management
McDonald's Training Centre
Certificate III - Hospitality
Ultimo TAFE
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