Jared Lozano
Penshurst,Australia
Summary
I am a self-starter who is eager to begin my career in the fitness industry. I am very friendly and enjoy collaborating with others, allowing me to fit in with any team. I am currently studying management at Macquarie University. I enjoy the gym culture for the health benefits it brings and believe I can have a positive impact on others by encouraging them to experience the gym as I have. I am a hard worker with a proven record of customer service.
Overview
4
4
years of professional experience
Work History
Online Supervisor
Woolworths Group
02.2023 - Current
- Key point of contact for online customer concerns and complaints.
- Assign tasks to team members to ensure efficient delivery of goods to online customers.
- Liaise with other departments to ensure orders are fulfilled accurately and quickly.
- Worked with colleagues to design new out of stock process which improved the team's ability to obtain out of stock items faster and dispatch orders to customers within target timeframe.
Online Team Member
Woolworths Group
09.2021 - 02.2023
- Picking online customer orders from store shelves.
- Delivering packed orders to customer pick up points.
- Resolving customer queries as required.
- Engaged with customers during promotional events to maximise participation.
- Consistently exceeded target goal times when picking customer orders.
Education
Bachelor of Business - management and leadership
Macquarie University
North Ryde, NSW12-2027
Marist Catholic College -
Marist Catholic College Penshurst
Penshurst01.2022
Skills
- Customer service
- Team leadership
- Goal oriented
- Attention to detail
- Adaptability
- Self motivation
- Active listening
- Leadership
- Collaboration
- Problem solving
- Point of sale terminal
- Inventory management
- Communication skills
- Presentation skills
- Highly motivated
Awards
- Woolworths Mortdale team member of the month, 05/01/23
- 2024 Under 23's Men's Division 2 basketball championship winner, 12/01/24
Timeline
Online Supervisor
Woolworths Group
02.2023 - Current
Online Team Member
Woolworths Group
09.2021 - 02.2023
Bachelor of Business - management and leadership
Macquarie University
Marist Catholic College -
Marist Catholic College Penshurst