Jared Ryan
Perth
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Capital Transport Group
06.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Area Manager
Access Hire
03.2022 - 06.2022
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Kept meticulous client notes and updated account information in company databases.
- Worked with existing customers to increase purchases of products and services.
Business Development Manager
Northern Forklifts
01.2022 - 03.2022
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated, prepared and signed contracts with clients.
- Consulted with product development teams to enhance products based on customer interest data.
- Prospected 100+ new weekly leads using cold calling, site visits and customer referrals.
- Reached out to potential customers via telephone, email and in-person inquiries.
Online Department Manager
Woolworths
08.2016 - 12.2021
- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed and mentored team of 28 employees.
Full time sales assistant / Trainee Manager
BWS
12.2015 - 07.2016
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Managed staff of 5 sales associates.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Hired, trained and evaluated personnel in sales and marketing.
- Planned budgets and authorized payments and merchandise returns.
- Reported to the district manager regarding all store and staff issues.
- Interviewed job candidates and made staffing decisions.
- Conducted store inventories once per week.
General Hand
NRP Electrical Services
05.2014 - 12.2014
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Adhered to quality assurance, performance and compliance standards.
- Kept work areas clean and organized.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Read and interpreted drawings to provide wiring layouts for new installations
Education
High School Diploma - undefined
Ballajura Community College
2013
Skills
- Sales Statistics Analysis
- Decision Making
- Performance Evaluations
- Problem Solving
- Verbal and Written Communication
- Team Recruiting and Onboarding
- Staff Training and Development
- Time Management
- Relationship Building
- Detail-Oriented
Certification
- Drivers License C Class
- Wace Certificate
- Have had RSA, First Aid, White Card, Bar Managers and Forklift licenses and will get again if helpful
Timeline
Account Manager
Capital Transport Group
06.2022 - Current
Area Manager
Access Hire
03.2022 - 06.2022
Business Development Manager
Northern Forklifts
01.2022 - 03.2022
Online Department Manager
Woolworths
08.2016 - 12.2021
Full time sales assistant / Trainee Manager
BWS
12.2015 - 07.2016
General Hand
NRP Electrical Services
05.2014 - 12.2014
High School Diploma - undefined
Ballajura Community College
- Drivers License C Class
- Wace Certificate
- Have had RSA, First Aid, White Card, Bar Managers and Forklift licenses and will get again if helpful
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