Overview
Work History
Education
Skills
Timeline
Generic

Jarin Tanjim Anisha

Sydney

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Lovisa PT Limited
11.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Casual Team Member

Shoes and Sox
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Team Member

Lovisa Pty Limited
07.2024 - Current
  • Assisted customers in selecting appropriate jewelry based on personal style preferences, anatomy, and healing considerations.
  • Educated clients on aftercare instructions to promote healing and minimize infection risk, resulting in fewer complications.
  • Collaborated with fellow piercers to continuously improve technique, exchange ideas, and stay updated on industry trends.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Cashier & Customer Service Representative

Mumbai Express Miranda
07.2023 - 02.2024
  • Executed front-line cashier duties, maintaining accuracy in transactions and delivering superior customer service
  • Assisted in inventory management and restocking, ensuring a well-organized and presentable store environment
  • Took customer orders with attention to detail, ensuring accuracy and special dietary requirements were met
  • Served food to customers, ensuring presentation standards and timely delivery
  • Engaged with customers to recommend menu items, enhancing their dining experience and increasing sales
  • Maintained a clean and hygienic work place
  • Assisted with food preparation during peak hours, supporting kitchen staff to maintain service speed
  • Resolved customer complaints regarding food quality or service, ensuring a positive resolution and maintaining customer loyalty
  • Monitored stock levels of food and beverages, placing orders as needed to avoid shortages
  • Trained new employees on customer service standards and cashier operations, fostering a knowledgeable and efficient team
  • Implemented promotional offers and upselling techniques to boost sales and customer en

Education

Bachelor of Information Technology -

Western Sydney University
12.2025

Skills

  • Communication skills
  • Customer service
  • Food service
  • Computer literacy
  • Leadership
  • Microsoft excel
  • Microsoft word
  • Teamwork
  • Heavy Lifting
  • Retail operations
  • Store organization
  • Team building and leadership
  • Time management
  • POS systems operations

Timeline

Assistant Store Manager

Lovisa PT Limited
11.2024 - Current

Casual Team Member

Shoes and Sox
10.2024 - Current

Team Member

Lovisa Pty Limited
07.2024 - Current

Cashier & Customer Service Representative

Mumbai Express Miranda
07.2023 - 02.2024

Bachelor of Information Technology -

Western Sydney University

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Jarin Tanjim Anisha