Jarin Tanjim Anisha
Sydney
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Lovisa PT Limited
2024.11 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Casual Team Member
Shoes and Sox
2024.10 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Lovisa Pty Limited
2024.07 - Current
- Assisted customers in selecting appropriate jewelry based on personal style preferences, anatomy, and healing considerations.
- Educated clients on aftercare instructions to promote healing and minimize infection risk, resulting in fewer complications.
- Collaborated with fellow piercers to continuously improve technique, exchange ideas, and stay updated on industry trends.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Cashier & Customer Service Representative
Mumbai Express Miranda
2023.07 - 2024.02
- Executed front-line cashier duties, maintaining accuracy in transactions and delivering superior customer service
- Assisted in inventory management and restocking, ensuring a well-organized and presentable store environment
- Took customer orders with attention to detail, ensuring accuracy and special dietary requirements were met
- Served food to customers, ensuring presentation standards and timely delivery
- Engaged with customers to recommend menu items, enhancing their dining experience and increasing sales
- Maintained a clean and hygienic work place
- Assisted with food preparation during peak hours, supporting kitchen staff to maintain service speed
- Resolved customer complaints regarding food quality or service, ensuring a positive resolution and maintaining customer loyalty
- Monitored stock levels of food and beverages, placing orders as needed to avoid shortages
- Trained new employees on customer service standards and cashier operations, fostering a knowledgeable and efficient team
- Implemented promotional offers and upselling techniques to boost sales and customer en
Education
Bachelor of Information Technology -
Western Sydney University
12.2025
Skills
- Communication skills
- Customer service
- Food service
- Computer literacy
- Leadership
- Microsoft excel
- Microsoft word
- Teamwork
- Heavy Lifting
- Retail operations
- Store organization
- Team building and leadership
- Time management
- POS systems operations
Timeline
Assistant Store Manager
Lovisa PT Limited
2024.11 - Current
Casual Team Member
Shoes and Sox
2024.10 - Current
Team Member
Lovisa Pty Limited
2024.07 - Current
Cashier & Customer Service Representative
Mumbai Express Miranda
2023.07 - 2024.02
Bachelor of Information Technology -
Western Sydney University