Summary
Overview
Work History
Education
Skills
HIGHLIGHT
Timeline
Generic

Jariya Diangthaisong

Chatswood,NSW

Summary

Professional: A reliable, trustworthy and conscientious sales assistant who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. Exceptional person who can explore new territories and push existing limits ni the search for sales. Currently looking for asuitable sales assistant opportunity with acompany that wil not only challenge professionally but also allow to develop knowledge & potential further. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

23
23
years of professional experience

Work History

Sale Assistant

Nine West
11.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Established rapport with customers using active listening and interpersonal skills.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Conducted product demonstrations, significantly boosting daily sales figures.
  • Organized in-store promotions to increase awareness of new product lines.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Monitored sales trends to advise management on potential inventory adjustments.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Assisted in planning and execution of seasonal sales events, drawing in large crowds.
  • Implemented customer feedback system to identify and address areas for improvement.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Sale Asistant

NOVO Shoes Group
07.2024 - 10.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Boosted team productivity with regular preparation of detailed reports and presentations.
  • Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.

Area manager

The Thai Food Company Sydney
01.2013 - 04.2024

Project manager for defence arms technology

Placing Value Thailand
01.2011 - 05.2013
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.

Sale assistant

ZARA Siam Paragon Thailand
01.2010 - 10.2010
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.

Special Professor

Phranakhon Rajabhat University
05.2009 - 12.2009
  • Held office hours to meet with students and administer make-up assignments.
  • Tracked student attendance and recorded unexcused absences.
  • Coordinated guest speaker visits from prominent industry leaders.
  • Distributed graded assignments to students for review.

AE (client Service)

Asatsu Advertising Agency Thailand
01.2003 - 03.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

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Bridge College Sydney
Sydney

Master Degree Business Administration - Management

Sripatum University

Bachelor Degree Business Administration - BBA

Sripatum University

Skills

  • English
  • Thai (native)
  • Fast Learner
  • Time Management
  • Team Collaboration
  • Computer Skills
  • Relationship Building
  • Microsoft Office Suite
  • File and Record Keeping
  • Support Services
  • Administrative Support
  • Administrative duties
  • Product and service knowledge
  • Record preparation
  • Report Generation
  • Organizational Skills
  • Reliability
  • Teamwork and Collaboration

HIGHLIGHT

Possessing the ability and confidence to contribute to the smooth running of the companyPossessing the 'can do" attitude required to be able to get things doneCommunicate well with customers and demonstrates a helpful attitude at all timesPolite and professional with excellent customer services skills, and is experienced at having appropriate

Timeline

Sale Assistant

Nine West
11.2024 - Current

Sale Asistant

NOVO Shoes Group
07.2024 - 10.2024

Area manager

The Thai Food Company Sydney
01.2013 - 04.2024

Project manager for defence arms technology

Placing Value Thailand
01.2011 - 05.2013

Sale assistant

ZARA Siam Paragon Thailand
01.2010 - 10.2010

Special Professor

Phranakhon Rajabhat University
05.2009 - 12.2009

AE (client Service)

Asatsu Advertising Agency Thailand
01.2003 - 03.2007

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Bridge College Sydney

Master Degree Business Administration - Management

Sripatum University

Bachelor Degree Business Administration - BBA

Sripatum University

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Jariya Diangthaisong