Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Car Salesman
Peter Warren Ford
Warwick Farm, New South Wales
01.2021 - Current
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Negotiated purchase prices and explained sales, warranty and optional products.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Responded to customer enquiries via telephone and email.
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Sales Consultant
The One Center
Level 3/75 Pitt St, Sydney NSW 2000
01.2019 - 02.2021
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Maximized customer retention by resolving issues quickly.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Roof Plumber
Industry Metal Roofing
Carnes Hill
03.2016 - 01.2019
Repaired plumbing systems, components and equipment.
Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
Installed valves, hangers, supports and flanges inside piping systems.
Measured, threaded and cut materials to correct angles.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
Selected type and size of piping required for each project.
Store Associate
Gordon And Goch
Liverpool, NSW
04.2013 - 01.2016
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Approached browsing customers to initiate conversations to determine buying preferences.
Informed customers of current store promotions to encourage additional sales purchases.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.