Sales professional with extensive experience in managing counter sales operations and enhancing customer interactions. Known for strong focus on team collaboration and successfully adapting to changing needs. Possesses excellent communication and problem-solving skills, ensuring reliable performance and positive results.
Overview
2009
2009
years of professional experience
Work History
Counter Sales
Kens Plumbing
Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
Farmer
Colley and Co
Maintained and repaired various farming equipment.
Enforced proper storage of crops, fertilizers and materials used in agricultural production.
Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
Identified, isolated and treated diverse pests and diseases in crops and livestock.
Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
Engineering
Sibelco Mine
Collaborated with staff in determining company engineering, maintenance and repair priorities.
Developed engineering documentation detailing system requirements and diagnostic procedures.
Collaborated with engineering teams to develop effective measurement techniques for complex geometries.
Improved network infrastructure by designing and implementing outside plant engineering projects.
Engineering
Jillenbah Mine
Engineering
Kg1 Mine
Change conveyors belts, rollers,cages,tuning belts operate conveyors and build.
Drug Tester
Mackay First Aid Supplies and Drug Testing Service
Addressed client concerns promptly, providing expert guidance on interpreting test results and navigating regulatory requirements.
Established strong rapport with clients through regular check-ins and updates regarding ongoing projects or changes in regulations impacting their operations.
Collaborated with interdisciplinary teams to develop comprehensive drug testing programs for clients in various industries.
Assisted clients in implementing effective substance abuse prevention strategies within their organizations based on test findings.
Played an integral role in launching a successful workplace substance abuse prevention program that included pre-employment screening, random tests, and post-incident analysis.
Reduced false positives by conducting thorough reviews of test results and identifying potential sources of error.
Conducted extensive research on emerging trends in drug testing technologies to stay current with industry best practices.
Ensured compliance with federal regulations through meticulous record-keeping and timely reporting of test results.
Provided ongoing support to clients by addressing questions or concerns related to test results and offering guidance on potential next steps.
Maintained a safe and professional work environment by enforcing proper handling, storage, and disposal of hazardous materials.
Developed customized training materials for new staff members to ensure consistent application of drug testing protocols across the team.
Builder
Shane's Homes
Worked closely with owners throughout process to keep projects in line with individual visions.
Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Trained new staff on proper building techniques, site regulations and safety protocols.
Interpreted blueprints accurately, building structures to exact specifications.
Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Used personal expertise and craftsmanship to complete residential and commercial renovations.
Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
Drug Tester
British Petroleum
Addressed client concerns promptly, providing expert guidance on interpreting test results and navigating regulatory requirements.
Established strong rapport with clients through regular check-ins and updates regarding ongoing projects or changes in regulations impacting their operations.
Collaborated with interdisciplinary teams to develop comprehensive drug testing programs for clients in various industries.
Assisted clients in implementing effective substance abuse prevention strategies within their organizations based on test findings.
Played an integral role in launching a successful workplace substance abuse prevention program that included pre-employment screening, random tests, and post-incident analysis.
Drug Tester
Bma Mine
Labour
Yeppoon Central
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Sapphire Miner
Colley and Co
Participated in emergency response drills to be prepared for any potential incidents or accidents onsite.
Consistently met production targets by effectively prioritizing tasks and managing resources.
Maintained excellent communication within the team to ensure smooth coordination of activities across various sections of the mine site.
Demonstrated strong problem-solving skills by identifying issues before they escalated into larger problems while maintaining a safe working environment.
Sales
Hungary Jacks
Identified revenue and sales goals and presented to sales team.
Improved sales process transparency by creating detailed documentation of sales stages and responsibilities.
Collaborated with sales team to deliver customized product demonstrations, resulting in increased sales leads.
Developed tailored sales strategies for each territory, optimizing market penetration and overall sales growth.
Assisted sales team in pre-sales activities by providing expert advice on products'' warranties.
Supported sales staff by providing accurate information about assembled products, promoting successful sales transactions.
Builder
Oshean Hotel
Worked closely with owners throughout process to keep projects in line with individual visions.
Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Trained new staff on proper building techniques, site regulations and safety protocols.
Interpreted blueprints accurately, building structures to exact specifications.
Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Engineering
Cheetem Salt Mine
Collaborated with staff in determining company engineering, maintenance and repair priorities.
Developed engineering documentation detailing system requirements and diagnostic procedures.
Collaborated with engineering teams to develop effective measurement techniques for complex geometries.
Improved network infrastructure by designing and implementing outside plant engineering projects.
Drug Tester
Middle Mount Mine
Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
Engineering
Apex Fenner
01.2006 - 01.2009
Collaborated with staff in determining company engineering, maintenance and repair priorities.
Developed engineering documentation detailing system requirements and diagnostic procedures.
Collaborated with engineering teams to develop effective measurement techniques for complex geometries.
Improved network infrastructure by designing and implementing outside plant engineering projects.
Optimized project efficiency by implementing innovative engineering solutions and techniques.
Optimized construction processes by introducing innovative engineering solutions in design stage.
Applied appropriate engineering methods to project discipline standards.
Education
Certificate 3 Horticulture -
Tafe
Yeppoon, QLD
Grade 12 -
Yeppoon State High School
Yeppoon, QLD
Engineering -
Tafe
Yeppoon, QLD
Timeline
Engineering
Apex Fenner
01.2006 - 01.2009
Counter Sales
Kens Plumbing
Farmer
Colley and Co
Engineering
Sibelco Mine
Engineering
Jillenbah Mine
Engineering
Kg1 Mine
Drug Tester
Mackay First Aid Supplies and Drug Testing Service