Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarred Madsen

Summary

Knowledgeable and hard working Deckhand with a background in providing exceptional guest services within the tourism industry. Looking to expand my knowledge in the maritime industry and do more with my tickets. Experience in team management and working well with others.

Overview

8
8
years of professional experience

Work History

Cruise Attendant/Deckhand

Cruise Whitsundays
01.2024 - Current
  • Efficiently managed check-in processes for passengers, ensuring timely boarding and departure schedules.
  • Enhanced guest satisfaction by providing exceptional customer service and addressing individual needs.
  • Participated in emergency drills and safety training, ensuring preparedness for any potential situations on board.
  • Conducted informative tours, allowing guests to learn about the surrounding area, explore and appreciate various aspects of the environment the tour was in.
  • Proficient with tying up vessels at port and to cruise ships for ship to shores.

Bar Attendant /Unarmed Security

Lola's Bar
03.2024 - Current
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Checked ID cards and verified bar guests were of legal age.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Demonstrate sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.

Store Assistant/Assistant Store Manager

ALDI
01.2017 - 01.2024
  • Managed a team of workers, ensuring all tasks were completed in the allocated time frames.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Certificate II in Maritime Operations - Coxswains Grade 1 Near Coastal

Whitsunday Maritime Training Centre
Airlie Beach, QLD
05-2025

First Aid Certificate - Five Star Training Academy
01-2024

Emergency Ship Board Safety - Five Star Training
01-2024

Diploma of Film And TV -

JMC Academy
05.2021

RSA Certificate -

Club Training Australia
11.2017

High School Diploma -

St Augustine’s College, Ipswich
11.2016

Skills

  • Quick to learn new skills
  • Organised
  • Collaborative worker
  • Reliable and trustworthy
  • Time management
  • Great communication skills
  • Problem-solver
  • Exceptional customer/guest/guide service
  • Strong work ethic

Timeline

Bar Attendant /Unarmed Security

Lola's Bar
03.2024 - Current

Cruise Attendant/Deckhand

Cruise Whitsundays
01.2024 - Current

Store Assistant/Assistant Store Manager

ALDI
01.2017 - 01.2024

Emergency Ship Board Safety - Five Star Training

Diploma of Film And TV -

JMC Academy

RSA Certificate -

Club Training Australia

High School Diploma -

St Augustine’s College, Ipswich

Certificate II in Maritime Operations - Coxswains Grade 1 Near Coastal

Whitsunday Maritime Training Centre

First Aid Certificate - Five Star Training Academy

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Jarred Madsen