Jarrod Ivory
Parkinson, QLD,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Fitness Programs Officer
AJ's Sports Centre
01.2021 - Current
- Skilled at working independently and collaboratively in team environment's including managing over 40 contractors.
- Designed and implemented new employee based roles for Personal Trainers.
- Implemented new booking based programs and customer facing booking app.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting's, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Personal Trainer Manager
AJ's Sports Centre
01.2021 - Current
- Utilized digital recordkeeping, processes and procedures to manage class sizes and cost per head breakdown for over 60 classes per week.
- Prepare and finalize timesheets and payroll requirements.
- Hosted weekly training and development for Personal Trainers including business progression, sales training and up to date industry information, techniques and modalities.
- Collaborated with staff to identify potential barriers to achieving sales goals.
Personal Trainer
AJ's Sports Centre
03.2016 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Provided personal assessments for assigned members to review fitness goals, physical abilities and conditions to create personalized fitness routine.
- Evaluated members' status and physical changes and made adjustments for optimal performance and improvement.
Gym Instructor
Training For Warriors South Brisbane
01.2016 - 03.2020
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Led exercises and physical activities to engage students and develop physical skills.
- Conveyed health and well-being concepts beyond physical fitness.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
Guest Services Staff Member
Virgin Australia - International
04.2013 - 03.2016
- Implemented change technology to the Guest Relations Team including customer facing kiosks and booking software.
- Key stakeholder in introducing new loyalty tiers to staff and public.
- Managed over 60 staff including management and front line staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Casino Operations Manager
Treasury Casino Brisbane
08.2001 - 08.2012
- Managed multiple direct reports and over 100 staff per shift whilst managing to work independently and collaboratively in team environment's.
- Participated in team projects, including introduction of loyalty programs and customer facing technology.
- Worked well in team setting's, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree - Finance
RMIT University
Melbourne, VIC03.2011
Skills
- Fitness Management
- Managing Employee Relations
- Budget Controls
- Business Analysis
- Complex Problem-Solving
- Brand Management
- Timelines and Milestones
- Coaching and Mentoring
- Customer Relationship Management
- Staff Management
- Project Management
- Sales and Marketing
- Lead Generation
- Key Performance Indicators (KPI)
- Time Management
- Employee Training
- Strategic Planning
Timeline
Fitness Programs Officer
AJ's Sports Centre
01.2021 - Current
Personal Trainer Manager
AJ's Sports Centre
01.2021 - Current
Personal Trainer
AJ's Sports Centre
03.2016 - Current
Gym Instructor
Training For Warriors South Brisbane
01.2016 - 03.2020
Guest Services Staff Member
Virgin Australia - International
04.2013 - 03.2016
Casino Operations Manager
Treasury Casino Brisbane
08.2001 - 08.2012
No Degree - Finance
RMIT University
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