Jarrod Laverdure
Harrington Park,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I have a great passion for footwear, and I have a collection of over 120 pairs to date
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Foot Locker
Campbelltown , NSW
11.2018 - 01.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Retail Worker
Grina Bros Fruit Shop
Gregory Hills , NSW
01.2018 - 11.2019
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
John Terry Catholic College
Rosemeadow NSW 256010-2019
Skills
- Problem-solving abilities
- Retail sales customer service
- In-store support
- Positive and professional
- Adaptive team player
- Courteous demeanor
- Customer Service
- High-energy attitude
Affiliations
- Attend church every Friday
Timeline
Customer Service Representative
Foot Locker
11.2018 - 01.2020
Retail Worker
Grina Bros Fruit Shop
01.2018 - 11.2019
John Terry Catholic College
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